Ashley Whitfield

• Supported individuals with intellectual disabilities Facilitated daily living tasks for patients Conducted meal preparation and assisted with personal hygiene Monitored patient health and behavioral progress
• Assisted patients with bathing, grooming, dressing, and daily living activities.
• Monitored vital signs and documented observations in patient records.
• Repositioned immobile patients to support comfort and prevent pressure injuries.

• Collaborated with RNs to provide comprehensive patient care. I assist patients with ADLs, showering, feeding and obtaining vitals. Coordinated staffing, managed nursing assignments, and scheduled staff for units. I make the nursing assignments, schedule the appropriate staff for the units and cover any call offs. Led restorative program for 18 residents on weekends. Our program consisted of 18 residents.

• I worked inside a locked psychiatric unit. I obtained I obtained vital signs, charted behaviors and moods, inputs, outputs, restraint monitoring, and Supported patients in daily living activities.
• Assisted patients with bathing, grooming, dressing, and mobility support
• Monitored vital signs and reported changes to nursing staff
• Documented patient care activities in electronic health records

• Handled the scanning, filling, and processing of confidential information into their charts.
• Effectively communicate with lawyers, medical providers, CO’s, vendors , etc.
• Communicated effectively with lawyers, medical providers, and vendors to facilitate information exchange and support patient care.

• I assist potential clients by entering case specifics into the database and assigning appropriate legal staff for the clients. Assisted over 60 customers daily via phone to address inquiries and facilitate case processing.
• Coordinated client intake, capturing case details and routing files for proper legal review.
• Managed case records, ensuring accurate documentation and timely updates across systems.
• Communicated with clients, attorneys, and staff to resolve questions and maintain workflow continuity.

• Collaborated with patients and family members to provide personalized care. Assisted patients with daily living activities including bathing, feeding, and performing medical procedures such as EKGs, blood draws, and specimen collections, along with catheter and wound care.
• Assisted patients with bathing, grooming, and feeding while preserving dignity and comfort.
• Monitored vital signs and reported notable changes to nursing staff promptly.
• Supported safe patient transfers, ambulation, and repositioning using proper body mechanics.

• I checked patients in, verified insurance, collected payments. I scheduled and canceled appointments for patients. I was also responsible for scheduling the medical assistants. Organized exam rooms, gathered patient vitals, and supported physicians during exams. When I worked in the back I worked with MR with prep, rearranging, and reviewing records and charts, review and downsize charts of those who no longer visited at the office. Oversaw central supply operations, including ordering products, equipment, and supplies for the facility. I attended business meetings and was in charge of the books.
• Collected patient histories, vital signs, and chief complaints for provider review.
• Scheduled appointments, managed calendars, and coordinated patient flow across daily visits.
• Prepared examination rooms, stocked supplies, and sterilized equipment to support efficient care.

• Outlined key duties and tasks for role
• Assist customers with payments,account changes,and cellular technical difficulties.
• Managed inbound customer inquiries, resolving billing, account, and service issues with accuracy.
• Documented call details and resolutions in CRM systems for complete case tracking.
• Troubleshot product and account concerns using knowledge bases and standard procedures.

Upper secondary education

• Dean's List
• Honor Roll