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Ashley Wight
Canton,Michigan
Summary
Detail-oriented individual with a proven ability to adapt quickly. Recognized for enhancing customer experiences through effective problem-solving and communication, fostering positive relationships with colleagues and customers alike.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Skills
- Customer service
- Dependability and reliability
- Teamwork and collaboration
- Complex Problem-solving
- Verbal and written communication
- Attention to detail
- Computer skills
- Data entry
- Willingness to learn
- Adaptability and flexibility
Timeline
Team Member
Emagine Theaters
10.2025 - Current
Shop Hand & Installer
DeAngelis Heating & Cooling
11.2023 - 09.2025
HVAC-R Diploma, EPA Universal Certification - HVAC Systems Technician
Dorsey College
09.2022 - 05.2023
Service & General Merchandising
Meijer
11.2021 - 11.2023
Associate of Arts - Fine Arts
Schoolcraft College
08.2015 - 05.2018
Associate of Applied Science - Business Administration And Management
Schoolcraft College
08.2015 - 05.2018
Education
HVAC-R Diploma, EPA Universal Certification - HVAC Systems Technician
Dorsey College
Wayne, MI 09.2022 - 05.2023
Associate of Arts - Fine Arts
Schoolcraft College
Livonia, MI 08.2015 - 05.2018
Associate of Applied Science - Business Administration And Management
Schoolcraft College
Livonia, MI 08.2015 - 05.2018
Accomplishments
- Achieved Honor's Society (June 2018) and Dean's List (Fall & Winter 2017) by maintaining proper time management and conducting tasks with accuracy and efficiency.
- Achieved International Institute Global Endorsement (August 2020) through curriculum focusing on cross-cultural aspects of business management.
- Phi Theta Kappa Honor's Society Member.
Work History
Team Member
Emagine Theaters
Canton, MI
10.2025 - Current
- Provided excellent customer service in fast-paced environment.
- Operated point-of-sale systems to process transactions efficiently.
- Assisted with maintaining cleanliness and organization throughout theater facilities.
- Collaborated with team members to ensure seamless operations during peak hours.
- Participated in training new team members on operational procedures and standards.
- Contributed to inventory management by monitoring stock levels of supplies and concessions.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Greeted and directed guests to seating areas, ensuring a welcoming environment.
- Assisted with ticket scanning and entry processes for efficient guest flow.
- Prepared ingredients and maintained kitchen cleanliness to ensure safe food handling practices.
- Assisted in meal preparation by following recipes and maintaining portion control for consistency.
- Operated kitchen equipment, including ovens and grills, to cook meals according to specifications.
Shop Hand & Installer
DeAngelis Heating & Cooling
Wayne, MI
11.2023 - 09.2025
- Assisted technicians with equipment assembly and installation processes.
- Maintained and organized tools and materials for efficient workflow.
- Supported inventory management by tracking supplies and reordering as necessary.
- Operated various hand and power tools to complete assigned tasks safely.
- Collaborated with team members to improve shop organization and cleanliness standards.
- Monitored equipment functionality, reporting issues to senior staff for resolution.
- Trained new hires on shop procedures and safety protocols effectively.
- Contributed to process improvements that enhanced overall operational efficiency.
- Maintained a clean and organized shop floor, ensuring safety standards were upheld at all times.
- Assisted team members with various tasks, contributing to a positive work environment and increased productivity.
- Used hand trucks and forklifts to load, unload, and transport items.
- Constructed and dismantled components and gathered materials for repairs, maintenance, and new installations.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Streamlined inventory management for improved organization and easier access to essential items.
- Reduced waste by monitoring and adjusting inventory levels according to demand.
- Streamlined inventory management with meticulous record-keeping, ensuring stock levels were accurately maintained.
- Collaborated with team members to complete installations efficiently and safely on job sites.
- Assisted in training new installers on best practices for installation techniques and safety protocols.
- Installed HVAC systems in residential and commercial buildings according to industry standards.
- Assembled air ducts, pipes, discharge valves, and flues to central heating and cooling equipment.
- Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
- Streamlined installation processes by properly preparing job sites, ensuring all necessary materials were on hand before beginning work.
Service & General Merchandising
Meijer
Canton, MI
11.2021 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed inventory levels to ensure product availability and minimize stockouts.
- Implemented merchandising strategies to optimize product placement and enhance customer experience.
- Trained new staff on company policies, merchandising standards, and customer service techniques.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Communicated effectively with colleagues at all levels of the organization, fostering teamwork and promoting a positive work atmosphere.
Work Preference
Job Search Status
Open to workDesired start date: Open to discussion
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal WorkLocation Preference
On-SiteRemoteHybridLocation: Canton, MichiganWestland, MILivonia, MIWayne, MI
Open to relocation: Yes