Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Wilkes

Luverne,AL

Summary

Compassionate caregiver with extensive experience at Country Place Senior Living, excelling in elderly care and medication management. Proven ability to build strong relationships, ensuring emotional support and dignity for residents. Dependable and organized, adept at multitasking while maintaining high standards of cleanliness and safety.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Caregiver

Country Place Senior Living
08.2024 - Current
  • Ensuring patients receive their medications correctly and on time.
  • Carefully examining medication labels to confirm the name, dosage, and strength, and ensuring they match the information on the medication administration record (MAR).
  • Presenting the medication card to the resident and ensuring they identify their name, time of day and dose so they may take it as prescribed.
  • Recording all details of medication administration, including the route, and time, under the patient's tab in the Medication Administration Record (MAR).
  • Monitor blood pressure in am/pm.
  • Disinfected and sanitized high-touch areas like door handles and light switches to prevent the spread of germs.
  • Dusted furniture, shelves, and other surfaces to remove dust.
  • Food preparation.

Owner

This and That Antiques & Collectibles
07.2021 - Current
  • Oversee daily store operations, ensuring the store is clean, organized, and well-stocked.
  • Build and maintain relationships with community partners, employees and customers.
  • Monitor store performance metrics, including sales, customer satisfaction, and inventory turnover.
  • Oversee the receiving, sorting, pricing, and display of Items.
  • Plan and coordinate promotional events and sales to increase store traffic and revenue.
  • Manage store budget, sales, expense, and profit margins.

  • Maintain accurate financial records, overseeing cash handling and deposit procedures.
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Promoted business via social media.

Caregiver

Country Place Memory Care
02.2024 - 08.2024


  • Built strong relationships with Residents to deliver emotional support and companionship.
  • Engaged residents in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Supported feeding efforts and tracked consumption to ensure nutritional goals were met.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Washed 3 loads of laundry per shift.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.

Customer Service Representative

Watts Insurance Agency
08.2009 - 09.2021
  • Responded to customer requests for insurance services, and company information.
  • Filed claims for commercial, home, auto insurance.
  • Uploaded payments and documents to twelve different insurance companies for insured customers.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information from insurance company to customer.
  • Made daily deposits.
  • Managed a high volume of incoming calls.
  • Directed customer calls to the appropriate personnel.

Education

High School Diploma -

Highland Home High School
Highland Home, AL
05.2006

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Multitasking and organization
  • Dementia care

Certification

CPR Certified

Timeline

Caregiver

Country Place Senior Living
08.2024 - Current

Caregiver

Country Place Memory Care
02.2024 - 08.2024

Owner

This and That Antiques & Collectibles
07.2021 - Current

Customer Service Representative

Watts Insurance Agency
08.2009 - 09.2021

High School Diploma -

Highland Home High School

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