Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ashley Williams

Addison,Tx

Summary

Goal-driven Assistant Store Manager with [Number]-year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings.

Overview

9
9
years of professional experience

Work History

Logistics Manager

Harbor Freight Tools
09.2023 - Current

Performs responsibilities of a logistic supervisor, in addition to:

  • Manage payroll and expenses
  • Selection and retention of high-quality talent
  • Manage and participate in the timely and accurate completion of workload performance management

Logistics Supervisor

Harbor Freight Tools
12.2021 - 09.2023
  • Maintain a safe, clean, and organized store for all
  • Drive sales to exceed financial goals
  • Drive productivity and efficiency to achieve desired results
  • Train Associates for job proficiency and expected behaviors
  • Lead timely and accurate completion of workload
  • Coach Associates and provide timely feedback
  • Support a team-driven atmosphere
  • Is a Subject Matter Expert in all operational processes and proficient in assigned areas of responsibility
  • Inspect and coach adherence to Standard Operating Procedures
  • Prepare and successfully execute special events
  • Ensure compliance to company policies and procedures
  • Ensure and model a helpful customer experience
  • Ensure items are in-stock Ensure items are priced right

Lead Teacher (Pre-K, Preschool 2)

Bearfoot Lodge Private School
08.2019 - 09.2023
  • Provide a safe and positive learning environment for students while implementing curriculum to promote maximum learning for students
  • Organize activities to promote physical, mental and social development of each child
  • Work one-on-one with children who struggled to help them better understand new concepts by providing patience, encouragement, and alternative ways of learning
  • Keep daily records of individual activities, behaviors, meals and naps
  • Communicate with parents in student learning to increase family interaction and student support
  • Communicate with administration for insights and help on teaching practices.

Flex Associate (Picker)

Amazon
08.2021 - 12.2021
  • Locating merchandise in a safe and timely manner to fulfill pick orders
  • Follow proper loading and safety procedures at all times when loading orders onto conveyor belts.

Full Time Associate (Training Ambassador, Problem Solver, Stower)

Amazon
10.2020 - 06.2021
  • Partner with process assistants and managers to assist in the training/retraining of new hires and existing associates
  • Explain rules and policies of Amazon to new associates
  • Answer questions and guide associates to their path (stow, pick, pack,dock)
  • Use computers and various applications to fix problems with merchandise
  • Stow merchandise in a safe and timely manner

Assistant Teacher

Bearfoot Lodge Private School
01.2019 - 08.2020
  • Assisted teachers with classroom readiness by making sure supplies and materials were prepared daily
  • Helped teach children foundational skills such as colors, shapes and letters
  • Helped maintain a quiet and safe classroom to enable students to learn in conducive environment
  • Helped maintain daily records of individual activities, behaviors, meals and naps
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.

Replishment Team, Support Specialist

Michael's
01.2019 - 08.2020
  • Engaged positively with each customer, providing professional and polite support for sales and service needs
  • Greeted customers, assisted in finding requested items, and explained sales promotions to deliver the best shopping experience and boost customer satisfaction
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
  • Managed cash register operations using POS system, including processing sales and returns
  • Processed merchandise returns and exchanges for customers to refund payments, trade items, and offered store credit
  • Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special items
  • Executed price changes and set weekly ads to ensure maximum customer satisfaction as well as profit for the company.

Assistant Store Manager, Store Manager

Fred's Retail Store
07.2015 - 01.2019
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.

Education

High School Diploma -

Lake Providence Senior High
05.2008

No degree, some college - Elementary Education, Business Management

Grambling State University

Skills

  • Operations Oversight
  • Loss Prevention
  • Customer Relations
  • Hiring and Training
  • Attention to Detail

References

References available upon request.

Timeline

Logistics Manager

Harbor Freight Tools
09.2023 - Current

Logistics Supervisor

Harbor Freight Tools
12.2021 - 09.2023

Flex Associate (Picker)

Amazon
08.2021 - 12.2021

Full Time Associate (Training Ambassador, Problem Solver, Stower)

Amazon
10.2020 - 06.2021

Lead Teacher (Pre-K, Preschool 2)

Bearfoot Lodge Private School
08.2019 - 09.2023

Assistant Teacher

Bearfoot Lodge Private School
01.2019 - 08.2020

Replishment Team, Support Specialist

Michael's
01.2019 - 08.2020

Assistant Store Manager, Store Manager

Fred's Retail Store
07.2015 - 01.2019

High School Diploma -

Lake Providence Senior High

No degree, some college - Elementary Education, Business Management

Grambling State University
Ashley Williams