Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
Ashley Williams

Ashley Williams

Troy,MI

Summary

Credentialed over 20 doctors in one month with very minimal to no returns with corrections . Processed applications manually as well as through credentialing application sites. Implemented my own system to track and monitor each provider I credentialed . Credentialed medical providers as well as dental providers . Highly organized and detail oriented .

Overview

16
16
years of professional experience
1
1
Certification

Work History

Credentialing Specialists

Great Expressions Dental Centers
04.2024 - Current

Credentialing providers with different payors in a timely manner . Handling recredentialing to keep providers in network. Sending weekly updates to the region on where each provider is in the credentialing process . Participate in weekly team meeting . Participate in monthly regional meetings . Maintaining the spreadsheet in excel to send to the region every Friday .

Credentialing Specialist/Front Desk

My Care Health Center
03.2022 - 04.2024
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.

Resident Care Associate

Ew Home Corps
12.2022 - 04.2023
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Remained alert to problems or health issues of clients and competently responded.
  • Scheduled and accompanied clients to medical appointments.

Resident Care Associate

Brookdale Senior Living Facility
12.2018 - 11.2022


  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Monitored and maintained cleanliness, sanitation and organization of assigned station and service areas.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.

Dental Assistant Extern

Bradford Dental Office
06.2019 - 07.2019
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
  • Prepared and arranged instruments, medications and required materials for dental procedures.
  • Educated patients by giving oral hygiene, plaque control and postoperative instructions.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.

Teachers aide

Lisa's little angels center
09.2013 - 08.2018


  • Supported student learning objectives through personalized and small group assistance.
  • Supported classroom activities, tutoring and reviewing work.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Participated in professional development opportunities and attended in-services and seminars.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Maintained accurate and detailed record on enrollments, attendance, health and safety, emergency contact information and incident reports.
  • Introduced children to educational games and activities to boost learning.

Customer Service Cashier

Walmart
12.2008 - 12.2013
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Checked personal identifications during alcohol and tobacco sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Resolved customer complaints and maintained clean and tidy checkout area.

Education

Certificate - Dental Assisting

Wayne County Community College District
Detroit, MI
07.2019

High school diploma - General Education

Oak Park High School
Oak Park, MI
08.2005

Skills

  • Strong Manual Dexterity
  • Patient Data Gathering
  • Equipment sterilization
  • Dental office administration
  • Electronic Charting
  • Insurance billing
  • Full Mouth Radiographs
  • Patient Care
  • Case Management
  • Medication Administration
  • Privacy and confidentiality
  • Patient-focused care
  • Patient Assessments
  • Dementia and Alzheimer's knowledge
  • Cleaning
  • Medical Records Management
  • Clinical Documentation
  • Credentialing /Re-Credentialing

Certification

Certified Dental Assistant

Red Cross CPR Certified

First Aide Certification

CDA Early Childhood Development


Timeline

Credentialing Specialists

Great Expressions Dental Centers
04.2024 - Current

Resident Care Associate

Ew Home Corps
12.2022 - 04.2023

Credentialing Specialist/Front Desk

My Care Health Center
03.2022 - 04.2024

Dental Assistant Extern

Bradford Dental Office
06.2019 - 07.2019

Resident Care Associate

Brookdale Senior Living Facility
12.2018 - 11.2022

Teachers aide

Lisa's little angels center
09.2013 - 08.2018

Customer Service Cashier

Walmart
12.2008 - 12.2013

Certificate - Dental Assisting

Wayne County Community College District

High school diploma - General Education

Oak Park High School
Ashley Williams