Ashley Williams
Lorain,OH
Summary
Compassionate Licensed Practical Nurse with experience in delivering patient-focused care and maintaining a safe and efficient healthcare environment. Skilled in monitoring patient conditions, administering medications, and collaborating with healthcare teams to promote patient well-being. Demonstrated ability to improve processes in fast-paced settings, leading to enhanced patient satisfaction and workflow efficiency.
Overview
18
18
years of professional experience
Work History
Phlebotomist
Cleveland Clinic
Lorain, OH
09.2020 - Current
- Processed samples accurately and efficiently.
- Conducted quality control checks to ensure the accuracy of test results.
- Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Verified collection orders and communicated discrepancies to nurses.
- Performed venipuncture and other blood collection procedures according to established standards.
- Collected specimen samples and transported to laboratory for processing.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
- Educated patients on proper blood draw techniques.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Performed centrifugation and specimen aliquoting for sample preparation.
Medical Assistant
Westshore Primary Care
Avon, OH
02.2019 - 09.2020
- Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Recorded vital signs and medical history for numerous patients each day.
- Performed routine tests such as urine dip stick pregnancy, strep flu, vision and hearing tests.
- Assessed, documented and monitored vital signs for patients daily.
- Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
- Kept facility stocked with necessary supplies, equipment and instruments .Cleaned and disinfected chairs and equipment according to facility policy.
- Completed clinical documentation in accordance with agency guidelines.
Certified Phlebotomist
Mercy Regional Medical Center
Lorain, OH
02.2013 - 02.2019
- Protect patients by following infection control, sharps disposal and bio-hazardous waste disposal procedures.
- Accurately label vacutainer tubes with patient name, date and time of collection.
- Collect blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Validate blood and specimen collection orders, alerting nurses or physicians of discrepancies.
- Perform lab tests and communicated results.
- Stock/Order phlebotomy supplies for my location.
Medical Assistant
Mirando Dermatology
Amherst, OH
04.2014 - 03.2017
- Record patients medical history, medications, vital signs or information such as test results in the medical chart.
- Authorize drug refills via phone/written RX, administer injections, explained procedures, medications and or physicians instructions for the patient.
- Collect tissue specimens, changed and dressed wounds/removal of sutures.
- Performed general office duties such as greeting patients at check in, answered phones, scheduled patients, insurance verification, prior authorizations Phlebotomist/Register, 01/2013 Current.
- Maintained a clean, healthy and safe environment. Prepared rooms for procedures.
Medical Assistant
Hematology Oncology
Elyria, OH
04.2007 - 02.2013
- Assisted physician with Bone Marrow procedures.
- Monitored vital signs, such as blood pressure and pulse.
- Conducted venipuncture and capillary sticks.
- Conducted machine safety checks according to facility policy.
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Monitored test accuracy using quality controls.
- Processed patient specimens and documented results.
- Collected, organized and restocked supplies in all units.
Education
Diploma - License Practical Nurse
Ohio Business College
Sheffield, OH06-2025
Medical Assistant/Registered Phlebotomist Technician -
Ohio Institute Of Health Careers
Elyria, OHBilling/Coding/Ins Specialist/Transcription -
A-1 Medical Billing
Elyria, OHHigh School Diploma -
Lorain Admiral High School
Lorain06-2001
Skills
- Great customer service/people skills
- Good at administering injections
- Laboratory maintenance
- Patient assessments
- Charting and clinical documentation
- Phlebotomy
- Patient privacy and confidentiality
- HIPAA compliance
- CPR
- BLS
- Experience with Epic and Clinix and Allscripts software
- Knowledgeable in Microsoft Word
- Vital signs monitoring
- Infection control
- Team collaboration
- Health promotion
- Clinical documentation
- Patient care
- Time management
- Preventive care
- Feeding assistance
- Personal hygiene support
- Inpatient care
- Call answering and assistance
- Procedure explanation
- Patient support
- Dietary requirements and restrictions
- Update electronic charts
- Rehabilitation support
- Problem-solving abilities
- Monitor IV fluids
- Patient evaluations
- Dementia knowledge and care
- Patient education
- Wound care
- Tracking symptoms
References
References available upon request.
Timeline
Phlebotomist
Cleveland Clinic
09.2020 - Current
Medical Assistant
Westshore Primary Care
02.2019 - 09.2020
Medical Assistant
Mirando Dermatology
04.2014 - 03.2017
Certified Phlebotomist
Mercy Regional Medical Center
02.2013 - 02.2019
Medical Assistant
Hematology Oncology
04.2007 - 02.2013
Diploma - License Practical Nurse
Ohio Business College
Medical Assistant/Registered Phlebotomist Technician -
Ohio Institute Of Health Careers
Billing/Coding/Ins Specialist/Transcription -
A-1 Medical Billing
High School Diploma -
Lorain Admiral High School
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