Experienced Quality Training Specialist and Quality Delegate with nine years in the plasma industry. Expertise in quality assurance, FDA and cGMP compliance, and employee development. Focused on process improvement and cross-functional collaboration to enhance compliance and foster high-performing teams.
Work History
Quality Training Specialist/ Quality Delegate
4 Years 7 Months
CSL Plasma | 01.2022 - Current
Led training and coaching initiatives to improve performance, knowledge, and operational effectiveness.
Improved team performance through targeted coaching, training, and problem-solving strategies.
Developed clear documentation, training materials, and standardized procedures.
Analyzed performance data and identified opportunities for process and quality improvements.
Leveraged data analysis to identify trends, reduce errors, and support informed decision-making.
Streamlined processes and standardized resources to increase efficiency and consistency.
Collaborated with cross-functional teams to support business goals and drive continuous improvement.
Communicated complex information in a clear, engaging, and results-driven manner.
Currently Work Here: Yes
Assistant Administrator
1 Year 3 Months
Pearson Safety Solutions (OSHA Training Company) | 08.2020 - 11.2021
Managed 20-person training lab to enhance safety compliance and knowledge
Delivered site-specific safety courses to ensure workforce safety and regulatory adherence
Developed and produced Safety Data Sheet Manuals for over 45 companies
Created Health & Safety Manuals for over 60 companies to standardize safety protocols
Taught site-specific safety courses
Donor Processor/Payout/Training Monitor
3 Years 11 Months
Plasma Biological Services | 09.2016 - 08.2020
Donor Processor
Processed payouts for over 200 customers daily
Managed all payout operations to ensure accuracy and compliance
Created job description and training materials implemented company-wide for Training Monitor position
Education
Associate's Degree/College Diploma (+13 years) (Inactive) - Accounting and Business/Management
Madisonville Community College | United States of America | 01-2003
Replace the Education information in my profile with this information: No
GPA: 3.4
Skills
Quality Assurance (QA)
Audits Compliance
FDA Regulations
CGMP Regulations
Quality control
Standard Operating Procedure (SOP)
Documentation
Process Improvements
Preventive Action
Training Administration
People Management
Business Management
OSHA Compliance
Microsoft Office
Accounting
Certification
none entered
Languages
English
Fluent: Yes
Ability and Proficiency
Ability: Speaking
Proficiency: Fluent
Ability and Proficiency
Ability: Writing
Proficiency: Fluent
Ability and Proficiency
Ability: Reading
Proficiency: Fluent
Timeline
Quality Training Specialist/ Quality Delegate
CSL Plasma
01.2022 - CurrentRead More
Assistant Administrator
Pearson Safety Solutions (OSHA Training Company)
08.2020 - 11.2021Read More
Donor Processor/Payout/Training Monitor
Plasma Biological Services
09.2016 - 08.2020Read More
Madisonville Community College
Associate's Degree/College Diploma (+13 years) (Inactive) from Accounting and Business/Management