Overview
Professional Summary
Work History
Education
Skills
Certification
Languages
Timeline
Cover Letter

Ashley Williams

CSL Plasma
10
years of professional experience
1
Certification
11
Languages

Experienced Quality Training Specialist and Quality Delegate with nine years in the plasma industry. Expertise in quality assurance, FDA and cGMP compliance, and employee development. Focused on process improvement and cross-functional collaboration to enhance compliance and foster high-performing teams.

Work History

Quality Training Specialist/ Quality Delegate

4 Years 7 Months
CSL Plasma | 01.2022 - Current
  • Led training and coaching initiatives to improve performance, knowledge, and operational effectiveness.
  • Improved team performance through targeted coaching, training, and problem-solving strategies.
  • Developed clear documentation, training materials, and standardized procedures.
  • Analyzed performance data and identified opportunities for process and quality improvements.
  • Leveraged data analysis to identify trends, reduce errors, and support informed decision-making.
  • Streamlined processes and standardized resources to increase efficiency and consistency.
  • Collaborated with cross-functional teams to support business goals and drive continuous improvement.
  • Communicated complex information in a clear, engaging, and results-driven manner.
  • Currently Work Here: Yes

Assistant Administrator

1 Year 3 Months
Pearson Safety Solutions (OSHA Training Company) | 08.2020 - 11.2021
  • Managed 20-person training lab to enhance safety compliance and knowledge
  • Delivered site-specific safety courses to ensure workforce safety and regulatory adherence
  • Developed and produced Safety Data Sheet Manuals for over 45 companies
  • Created Health & Safety Manuals for over 60 companies to standardize safety protocols
  • Taught site-specific safety courses

Donor Processor/Payout/Training Monitor

3 Years 11 Months
Plasma Biological Services | 09.2016 - 08.2020
  • Donor Processor
  • Processed payouts for over 200 customers daily
  • Managed all payout operations to ensure accuracy and compliance
  • Created job description and training materials implemented company-wide for Training Monitor position

Education

Associate's Degree/College Diploma (+13 years) (Inactive) - Accounting and Business/Management

Madisonville Community College | United States of America | 01-2003
  • Replace the Education information in my profile with this information: No
  • GPA: 3.4

Skills

Quality Assurance (QA)
Audits Compliance
FDA Regulations
CGMP Regulations
Quality control
Standard Operating Procedure (SOP)
Documentation
Process Improvements
Preventive Action
Training Administration
People Management
Business Management
OSHA Compliance
Microsoft Office
Accounting

Certification

none entered

Languages

English
Fluent: Yes
Ability and Proficiency
Ability: Speaking
Proficiency: Fluent
Ability and Proficiency
Ability: Writing
Proficiency: Fluent
Ability and Proficiency
Ability: Reading
Proficiency: Fluent

Timeline

Quality Training Specialist/ Quality Delegate

CSL Plasma
01.2022 - CurrentRead More

Assistant Administrator

Pearson Safety Solutions (OSHA Training Company)
08.2020 - 11.2021Read More

Donor Processor/Payout/Training Monitor

Plasma Biological Services
09.2016 - 08.2020Read More

Madisonville Community College

Associate's Degree/College Diploma (+13 years) (Inactive) from Accounting and Business/Management
Read More

Cover Letter

  • File Name: Cover Letter.pdf
  • Updated By: Ashley Williams
  • Upload Date: 2026-07-03 14:42:55
Ashley Williams