Hi, I’m
Ashley Williams
Duluth,GA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality.
Overview
5
years of professional experience
1
Certification
Work History
Ciox Healthcare
Medical Records Auditor
03.2023 - Current
Job overview
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Supported medical staff by providing organized and accurate medical records.
Arine
Clinical Operator
06.2022 - 10.2022
Job overview
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- Data Entry inputting Patient information for medication adherence. Updating medication list for patient based on preferences with patients and providers.
- Attended weekly facility meetings to discuss logistical issues and obtain updated procedural and insurance-related instructions.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Followed document protocols to safeguard confidentiality of patient records.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Handled 50 calls per day to address customer inquiries and concerns
Change Healthcare
Patient Access Representative
07.2021 - 10.2021
Job overview
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Piedmont Healthcare Corporate
Patient Access Representative
02.2021 - 05.2021
Job overview
- Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Scheduled Coronavirus testing and vaccinations for patients
- Applied Data entry, administrative knowledge and courtesy to explain procedures and services to patients.
- Handled 50 calls per day to address customer inquiries and concerns
Chacko Allergy
Medical Assistant
07.2019 - 04.2020
Job overview
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained all prescribed laboratory testing.
- Verified appropriate lab couriers picked up collected lab specimens.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Obtained client medical history, medication information, symptoms and allergies.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed, called and faxed pharmacies to submit prescriptions and refills.
- Prepared initial patient charts for admission. Handled 20 calls per day to address customer inquiries and concerns
- Sanitized, restocked and organized exam rooms and medical equipment.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Maintained logs of incoming dictation projects and transcription records.
- Completed transcription of gross and final diagnosis for medical reports.
- Translated medical jargon and abbreviations into expanded forms to verify accuracy of patient and health care facility records.
Jortay INC.
Clinical Allergy Specialist
06.2018 - 07.2019
Job overview
- Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
- Directed and oversaw practice with 2 providers handling 50 weekly appointments.
- Reviewed patient medical information and completed thorough physical examinations, discussing current symptoms and concerns to gain complete picture of present health and wellness.
- Ordered skin prick, IgE RAST and other tests to isolate likely allergens.
- Implemented immunotherapy procedures to help desensitize patients to severe allergens.
- Maintained energy and enthusiasm in fast-paced environment.
- Returned printed and electronic form dictated reports for physician's review, signature and corrections.
Education
Ultimate Medical Academy - Clearwater
Associate of Applied Science from Health Information Management
07.2025
DeVry UniversityVilla Park, IL
Certificate from Medical Coding And Billing
01-2021
Woodruff Medical Training & TestingGainesville, GA
Certification from Medical Assisting
01-2018
Salem High SchoolConyers, GA
High School Diploma
05-2013
Skills
- EMR / EHR
- Complex Problem-Solving
- Customer Service
- Patient-focused care
- Scheduling
- MS Office
- Data Entry
- Medical billing and coding
- Medical transcription
- Records Management
- Staff Training
- Clerical Support
Certification
AAMA
Certified Medical Assistant CMA
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Records Auditor
Ciox Healthcare
03.2023 - Current
Clinical Operator
Arine
06.2022 - 10.2022
Patient Access Representative
Change Healthcare
07.2021 - 10.2021
Patient Access Representative
Piedmont Healthcare Corporate
02.2021 - 05.2021
Medical Assistant
Chacko Allergy
07.2019 - 04.2020
Clinical Allergy Specialist
Jortay INC.
06.2018 - 07.2019
Ultimate Medical Academy - Clearwater
Associate of Applied Science from Health Information Management
DeVry University
Certificate from Medical Coding And Billing
Woodruff Medical Training & Testing
Certification from Medical Assisting
Salem High School
High School Diploma