Ashley Wilson
Marshall,NC
Summary
Hardworking student and employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Working towards my Bachelor's degree in Biology to prepare me for applying to Vet school.
Overview
2
2
years of professional experience
Work History
Hostess/To-Go Specialist
Olive Garden Restaurant
Asheville, NC
08.2022 - 07.2023
- Answered phone inquiries to assist guest with wait-time information, record takeout orders and respond to service questions.
- Built positive relationships with other front-of-house and kitchen staff.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Cashier
Hobby Lobby
Weaverville, NC
08.2021 - 09.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
Cashier
Walmart
Weaverville, NC
03.2021 - 08.2021
- Helped customers find specific products, answered questions, and offered product advice.
- Worked closely with front-end staff to assist customers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Education
Bachelor of Science - Biology
East Tennessee State University
Johnson City, TN12-2025
Associate of Science -
Asheville Buncombe Technical Community College
Asheville, NC05-2023
Skills
- Guest Engagement
- Complaint Handling
- Customer Service
- Upselling
- POS Systems
- Cash Handling
References
References available upon request.
Timeline
Hostess/To-Go Specialist
Olive Garden Restaurant
08.2022 - 07.2023
Cashier
Hobby Lobby
08.2021 - 09.2022
Cashier
Walmart
03.2021 - 08.2021
Bachelor of Science - Biology
East Tennessee State University
Associate of Science -
Asheville Buncombe Technical Community College