Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ashley Wilson

Marshall,NC

Summary

Hardworking student and employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Working towards my Bachelor's degree in Biology to prepare me for applying to Vet school.

Overview

2
2
years of professional experience

Work History

Hostess/To-Go Specialist

Olive Garden Restaurant
Asheville, NC
08.2022 - 07.2023
  • Answered phone inquiries to assist guest with wait-time information, record takeout orders and respond to service questions.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Cashier

Hobby Lobby
Weaverville, NC
08.2021 - 09.2022
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Learned roles of other departments to provide coverage and keep store operational.

Cashier

Walmart
Weaverville, NC
03.2021 - 08.2021
  • Helped customers find specific products, answered questions, and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.

Education

Bachelor of Science - Biology

East Tennessee State University
Johnson City, TN
12-2025

Associate of Science -

Asheville Buncombe Technical Community College
Asheville, NC
05-2023

Skills

  • Guest Engagement
  • Complaint Handling
  • Customer Service
  • Upselling
  • POS Systems
  • Cash Handling

References

References available upon request.

Timeline

Hostess/To-Go Specialist

Olive Garden Restaurant
08.2022 - 07.2023

Cashier

Hobby Lobby
08.2021 - 09.2022

Cashier

Walmart
03.2021 - 08.2021

Bachelor of Science - Biology

East Tennessee State University

Associate of Science -

Asheville Buncombe Technical Community College
Ashley Wilson