Ashley Wilson
Colton,CA
Summary
I am seeking a long term opportunity where I can utilize skills and experience I have obtained throughout the years. I'd like to obtain an opportunity where I can grow from within and create a workspace where I can make a difference. I feel especially motivated in positions where I can guide others to learn, grow and become more independent.
Overview
18
18
years of professional experience
Work History
Human Resources Compliance Coordinator
Brosnan Risk Management
San Bernardino, CA
09.2022 - 06.2024
- Created and coordinated officers to achieve state compliant certificates
- Created and organized a state compliance program
- Scheduled officers for required courses around work days
- Ensured successful completion of all State required courses by officers
- Managed termination process for non-compliant officers and those who failed to complete assigned courses
- Assisted in various Human Resources departments
- Aided in the onboarding process for new hires
- Evaluated employment applications and assessed applicants' qualifications based on work history, education, training, job skills, and compensation needs.
- Conducted candidate searches based on job criteria via various platforms including job boards, iCIMS, networking, and referrals
- Entered interview process details into iCIMS for comprehensive documentation
- Successfully managed interview scheduling and completion
- Contacted applicants to communicate employment possibilities, consideration, and selection
- Effectively communicates job duties, compensation, schedules, and company policies to applicants.
- Verified positive COVID cultures under my responsibility.
- Implemented measures for HIPAA compliance
- Assisted in payroll responsibilities
- Files records for applicants not selected for employment
- Provided regular status updates to Operations Managers and field supervisors
- Represent Brosnan in the community at networking events
- Performed additional Human Resources responsibilities as needed.
Client Service Representative
Brio Clinical
Ontario, CA
05.2022 - 09.2022
- Recorded and monitored the dispatch activities for all drivers arriving at and departing from various sites
- Managed inbound/outbound calls efficiently and consistently
- Identified and assisted clients in understanding their needs, ensuring clear communication and presenting suitable solutions or alternatives.
- Managed accurate and efficient input of client site insurances
- Responsible for utilizing knowledge of job aids, guides and tools to ensure the providers request can be completed within rules and or restrictions
- Responsible for inputting and maintaining new/current client demographics
- Demonstrated exceptional customer service skills
- Demonstrated effective time management skills
- Knowledge of ADP.
IHSS Provider
Riverside county
Riverside, CA
02.2015 - 05.2022
- Groomed clients to ensure their health and appearance were well-maintained.
- Administered medical injections
- Managed scheduling and coordination of programs for older adults
- Supported with various house maintenance responsibilities.
- Supervised multiple clients extensively
- Responsible for creating and implementing weekly meal plans
- Facilitated safe and reliable transportation to all scheduled medical appointments.
Store Manager
Tuxedo Liquor
Riverside, CA
04.2013 - 11.2016
- Managed store inventory control efficiently and effectively
- Oversaw all aspects of inventory procurement
- Responsible for overseeing all check cashing needs, including employee payment distribution.
- Contributed to sales growth and revenue generation by providing exceptional service as a cashier.
- Handled all responsibilities related to bank deposits
- Achieved high levels of customer satisfaction
- Implemented effective systems to ensure proper checks and balances.
Senior Manager
Del Taco
Riverside, CA
06.2006 - 11.2015
- Maintained accurate records of shift inventory control
- Ensured accurate and secure handling of bank deposits
- Coordinated and supervised staff on various shifts
- Maintained an organized and clean work environment.
- Delivered exemplary customer assistance
- Prepared P.OP
- Supported in meeting all monthly targets.
Office Assistant
Direct Distribution
Corona, CA
06.2009 - 10.2014
- Demonstrated efficient communication skills by promptly responding to and directing numerous phone calls
- Collaborated closely with managers to provide effective support across various tasks and initiatives.
- Managed customer accounts and ensured accurate order entry and scheduled delivery.
- Provided support to diverse areas including sales, transportation, production planning, accounting and inventory control.
Education
Associate of Arts - Communications
Riverside City College
Riverside, CA06.2020
Associate of Business Administration - Human Resources Development
Riverside City College
Riverside, CA06-2020
Skills
- Microsoft Excel
- Data entry
- Medical scheduling
- Microsoft outlook
- Microsoft Word
- Schedule management
- Customer service
- Communication skills
- Office administration
- Customer relationship management
- Employment orientation
- Medical office experience m
- Supervising experience
- Managed care
- Data collection
- Talent acquisition
- Talent management
- Training and on boarding
- Background checks
- Candidate screening
- Developmental disabilities experience
- Insurance verification
- Recruitment and Onboarding
- Employee Engagement Strategies
- Policy Interpretation
- HRIS proficiency
- Data analysis abilities
- Payroll Processing
Timeline
Human Resources Compliance Coordinator
Brosnan Risk Management
09.2022 - 06.2024
Client Service Representative
Brio Clinical
05.2022 - 09.2022
IHSS Provider
Riverside county
02.2015 - 05.2022
Store Manager
Tuxedo Liquor
04.2013 - 11.2016
Office Assistant
Direct Distribution
06.2009 - 10.2014
Senior Manager
Del Taco
06.2006 - 11.2015
Associate of Arts - Communications
Riverside City College
Associate of Business Administration - Human Resources Development
Riverside City College
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