Ashley Wilson
Milford,OH
Summary
Proactive and versatile professional with a dedication to quickly adapt to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
8
8
years of professional experience
Work History
Property Management Administrator
Lincoln
Cincinnati, OH
03.2022 - Current
- Managed 19 commercial properties, including 4 Office buildings and 15 industrial, along with two Owners Associations.
- Handled accounts payable, ensuring timely and accurate financial transactions.
- Maintained tenant relations, processed work orders, managed supply inventory, and coordinated with vendors.
Emergency Department Registrar
Colleton Medical Center-Parallon
Walterboro, SC
09.2021 - 03.2025
- Registered and verified all patients entering the emergency department, ensuring accurate and timely documentation.
- Scheduled inductions for patients in the Labor and Delivery floors, coordinating with medical staff for seamless transitions.
- Registered incoming psychiatric patients and those being transferred, providing essential support to doctors and nurses.
Assistant Customer Service Manager
Harris Teeter
Charleston, SC
01.2020 - 01.2021
- Monitored and maintained an efficient and productive front end, ensuring exceptional customer service.
- Trained new cashiers and baggers to uphold high service standards.
- Performed accounting duties including till audits, lotto, Western Union transactions, office counts, and report generation.
Senior Collections Agent
Capital One-Iqor
North Charleston, SC
02.2018 - 03.2020
- Verified and assisted customers with account inquiries and concerns in collections.
- Established payment arrangements to bring delinquent accounts current.
- Coordinated projects and mentored new employees, providing training and guidance.
Front Desk Patient Coordinator
North Rivers Dental Associates
North Charleston, SC
07.2017 - 01.2018
- Greeted patients and determined the purpose of their visit.
- Entered new patient demographics into computer system for medical record keeping purposes.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
- Answered telephones and directed calls to appropriate medical or administrative staff.
- Scheduled cleanings and dental appointments for patients.
- Scheduled and confirmed patient appointments and consultations.
Education
Associate of Applied Science - Dental Assistant
Miami Jacobs
Cincinnati, OH07-2015
Certified MA Diploma - Medical Assistant
Brown Mackie College
CincinnatiSkills
- Customer Service Management
- Property management
- Front office management
- Accounting operations
- Phone and email etiquette
- Data entry
- Appointment scheduling
- Insurance verification
- Excellent multitasking capability
- Records management
Timeline
Property Management Administrator
Lincoln
03.2022 - Current
Emergency Department Registrar
Colleton Medical Center-Parallon
09.2021 - 03.2025
Assistant Customer Service Manager
Harris Teeter
01.2020 - 01.2021
Senior Collections Agent
Capital One-Iqor
02.2018 - 03.2020
Front Desk Patient Coordinator
North Rivers Dental Associates
07.2017 - 01.2018
Associate of Applied Science - Dental Assistant
Miami Jacobs
Certified MA Diploma - Medical Assistant
Brown Mackie College
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