Jilliane Corpuz
Virginia Beach,VA
Summary
Professional with strong expertise in property management, skilled in overseeing daily operations, tenant relations, and lease administration. Known for team collaboration and effective problem-solving, ensuring smooth operations and optimal results. Adept at adapting to changing needs and maintaining high standards in fast-paced environment. Reliable and proactive with skills in conflict resolution, budgeting, and property maintenance coordination.
Overview
7
7
years of professional experience
Work History
Property Management Administrator
Live Oak Real Estate
02.2026 - Current
- Directed first point of contact for incoming phone calls and general inquiries, resolving issues directly or routing to appropriate parties.
- Oversaw updates and maintenance of property owner and vendor records, ensuring accuracy of information.
- Led follow-up and scheduling of maintenance work orders to assist head maintenance coordinator.
- Reviewed and granted initial approval for rental applications in alignment with company SOPs and verification standards.
- Coordinated move-ins and move-outs, ensuring effective communication and thorough documentation.
- Managed administrative tasks including filing, mailing, scanning, and digital record organization.
- Ensured adherence to local housing codes and company policies.
Assistant Community Manager/Leasing Specialist
The Breeden Company
08.2023 - 08.2025
- Assisted the Community Manager in overseeing daily operations including leasing, resident inquiries, and administrative functions.
- Handled general office administrations, including answering phones, filing, processing invoices, preparing bank deposits, and managing office supplies.
- Conduct apartment tours for prospective residents, highlighting community features and amenities.
- Improved resident relations through responsive service, conflict resolution, and retention programs such as newsletters and community events.
- Processed rental applications, performed background and credit screenings, prepared lease agreements, and coordinated move-in/move-out procedures.
- Managed lease renewals, rent collections, delinquency accounts, and eviction processes while ensuring compliance with Fair Housing laws and company policies.
Service/Install Coordinator
Carter Lumber Dba Kempsville Building Materials
07.2019 - 07.2023
- Coordinated installation schedules with contractors, ensuring timely project completion and resource allocation.
- Streamlined communication between clients and installation teams to enhance service delivery and customer satisfaction.
- Managed inventory levels of materials, optimizing procurement processes to reduce delays in installations.
- Developed training materials for new hires, improving onboarding efficiency and team productivity.
Education
High School Diploma -
Goose Creek High
Goose Creek, SCSkills
- Completed Fair Housing course for DPOR certification
- Experienced with RealPage, OneSite, and AppFolio property management systems
- Proficient in CRM systems, scheduling, and calendar management
- Skilled in Adobe Creative Cloud and Bluebeam Construction Software
- Proficient with Microsoft Office Suite and general computer systems
- Knowledge of Point of Sale systems and 10-key touch
- Excellent phone etiquette and customer service
- Effective written and verbal communication
- Strong time management, multi-tasking, and organizational skills
Timeline
Property Management Administrator
Live Oak Real Estate
02.2026 - Current
Assistant Community Manager/Leasing Specialist
The Breeden Company
08.2023 - 08.2025
Service/Install Coordinator
Carter Lumber Dba Kempsville Building Materials
07.2019 - 07.2023
High School Diploma -
Goose Creek High