Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kranazia Heath

Richmond,VA

Summary

Dynamic Leasing Associate with a proven track record at Thalhimer, excelling in customer service and lease management. Adept at drafting lease agreements and fostering team collaboration, I leverage my real estate knowledge and effective communication skills to enhance tenant satisfaction and streamline leasing processes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Leasing Associate

Thalhimer
Richmond, VA
11.2024 - Current
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Maintained tenant files, including leases, applications, and other documents related to the leasing process.
  • Drafted and composed correspondence to applicants and residents, including notifications determining residential eligibility.

Leasing Specialist

Steelhead Management
Richmond, VA
06.2024 - 11.2024
  • Assisted customers in completing rental applications and verifying qualifications.
  • Advertised vacant units through multiple marketing channels, including print media, online listings, and social media posts.
  • Responded to customer inquiries about leasing options via phone, email, or in-person visits.

Bartender

Quirk Hotel- The Lobby Bar
Richmond, VA
12.2022 - 05.2024
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Trained new bartenders on drink preparation and upselling techniques.

Real Estate Agent

MV Realty LLC
Remote, VA/NC
01.2021 - 10.2022
  • Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
  • Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
  • Conducted property inspections to ensure compliance with applicable regulations and standards.

Real Estate Agent

Keller Williams Realty
Virginia Beach, VA
08.2020 - 01.2021
  • Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
  • Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
  • Negotiated purchase agreements and contracts with buyers and sellers.

Education

GED -

Pitt Community College
Winterville, NC
06-2013

Skills

  • Technical proficiency
  • Leadership capabilities
  • Effective communication
  • People management
  • Team collaboration
  • Analytical problem-solving
  • Understanding of fair housing policies
  • Lease agreement drafting
  • Tenant issue resolution
  • Knowledge of LIHTC regulations
  • DPOR certification holder
  • Market analysis

Certification

  • Fair Housing Certificate
  • Licensed Real Estate Agent

Timeline

Leasing Associate

Thalhimer
11.2024 - Current

Leasing Specialist

Steelhead Management
06.2024 - 11.2024

Bartender

Quirk Hotel- The Lobby Bar
12.2022 - 05.2024

Real Estate Agent

MV Realty LLC
01.2021 - 10.2022

Real Estate Agent

Keller Williams Realty
08.2020 - 01.2021

GED -

Pitt Community College

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Kranazia Heath