Ashley Wilson
San Diego,CA
Summary
Friendly and dependable professional with 5 years of extensive experience in client-facing roles and high-volume environments. Skilled in communication, multitasking, and problem-solving while maintaining a positive and welcoming atmosphere. Committed to delivering excellent service and ensuring a positive experience for every guest.
Overview
2027
2027
years of professional experience
Work History
Family Youth Partner
San Diego Center for Children
San Diego, CA
06.2025 - Current
- Provide trauma-informed, community-based mentoring and coaching to foster youth and families in home, school, and community settings.
- Utilize personal and professional experience to build rapport, promote self-advocacy, and link families to community resources.
- Maintain timely, accurate case documentation in compliance with Medi-Cal and organization standards.
- Collaborate closely with clinical and multidisciplinary teams to ensure high-quality, family-centered services.
Team Member
Target
07.2021 - 08.2025
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Collaborated with team members to maintain store organization and cleanliness, ensuring a welcoming environment.
- Executed inventory management tasks, including restocking shelves and managing stock levels effectively.
- Trained new employees on operational procedures, safety protocols, and customer service standards.
AmeriCorps PASS Mentor
AmeriCorps Program
San Diego, CA
09.2023 - 07.2025
- Provide mentorship and academic support to 30+ elementary students focusing on leadership development, character building, and personal growth by providing in-class, one-on-one, and small group support
- Foster a positive school culture through school-wide initiatives and service projects.
Advancement VISTA
AmeriCorps Program
Cleveland, TN
07.2023 - 07.2024
- Supported efforts to build sustainable pathways out of poverty through capacity-building and community empowerment.
- Assisted with donor relations and event planning for key community engagement events,
Team Member
Chick-fil-A
2018 - 2021
- Operated register to process payments and collect cash payment for order totals.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
Bachelor of Arts - Intercultural Studies
Lee University
Cleveland, TN2023
Skills
- Customer Service
- Food Safety
- Order Accuracy
- Conflict Resolution
- Upselling Techniques
- Team Collaboration
- Time Management
- Point of Sale (POS) Systems
Accomplishments
- Awarded 'Best Mentor of the Year'
- Successfully managed the busiest shifts with high efficiency and customer satisfaction.
Timeline
Family Youth Partner
San Diego Center for Children
06.2025 - Current
AmeriCorps PASS Mentor
AmeriCorps Program
09.2023 - 07.2025
Advancement VISTA
AmeriCorps Program
07.2023 - 07.2024
Team Member
Target
07.2021 - 08.2025
Team Member
Chick-fil-A
2018 - 2021
Bachelor of Arts - Intercultural Studies
Lee University