Ashley Windham

• Work seasonally from November-December of 2021, 2022, 2023, & 2024.
• Deliver packages to customer doorsteps and business offices.
• Improve customer satisfaction.
• Utilize logistics in sorting, arranging, and packing vehicle.
• Work independently and efficiently with minimal supervision.
• Handle an increased workload and extended hours to meet rising demand.
• Efficient time management

• Verify package counts and inspect packages for any visible damage before loading.
• Apply logistics in verifying, organizing, sequencing, loading, and unloading packages.
• Organize and secure packages in the vehicle for efficient retrieval and safe transport.
• Ensure compliance with Amazon’s package handling and safety guidelines.
• Maintain a high level of delivery accuracy and efficiency.
• Operate in fast-paced environments with high delivery volume.

• Resolve customer issues with prompt solutions to maintain positive relationships.
• Develop team members through mentorship and training to enhance skillsets.
• Oversee daily operations for efficiency.
• Evaluate employee performance regularly.
• Implement effective sales strategies to achieve branch targets and expectations consistently.
• Optimize branch inventory management.
• Submit loan applications to underwriter for verification and recommendation.
• Oversee collections and past-due accounts, implementing strategies to minimize delinquencies and defaults.
• Evaluate, approve, or escalate loan applications based on creditworthiness, risk assessment, and company guidelines.
• Analyze financial documents, credit reports, and borrower history to determine eligibility for various loan products.
• Educate customers on loan terms, repayment structures, interest rates, and financial responsibilities.

• Address customer concerns promptly, leading to increased satisfaction.
• Manage day-to-day office tasks, ensuring a smooth workflow and timely completion of projects.
• Maintain confidentiality of sensitive information while handling various administrative tasks involving personnel files or company records.
• Process incoming and outgoing mail, emails, and phone communications.
• Ensure office equipment, supplies, and software are maintained and up to date.
• Maintain an up-to-date inventory of poultry house components, repair parts, and supplies.

Sales:

• Increase customer engagement with follow-up strategies.
• Develop strong client relationships for long-term loyalty and repeat business.
• Answer questions about company with knowledgeable responses about products and services.
• Answer inbound telephone calls from interested customers to persuasively discuss offerings.
• Upsell products and services strategically.

Shipping:

• Coordinate with warehouse staff to ensure timely order fulfillment and delivery.
• Check bills of lading, outgoing package paperwork, and other documentation for accuracy.
• Ensure seamless order processing and shipment tracking.
• Expedite urgent shipments when necessary.
• Pack, secure, label and apply postage to materials to prepare items for shipment.