Dynamic and results-oriented professional seeking a challenging position that promotes opportunities for advancement and personal growth. Committed to exceeding daily expectations with a strong emphasis on safety and exceptional service. Recognized for maintaining an open-door policy that encourages collaboration and communication among peers and superiors. Eager to contribute to a team-oriented environment while driving success through accountability and dedication.
Overview
7
7
years of professional experience
Work History
Operations Supervisor
United Parcel Service, UPS
07.2018 - 11.2024
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
Specialist - Training and Quality
United Parcel Service, UPS
06.2018 - 10.2024
Crossed trained employees to ensure we have productive service.
Collaborated with department heads to identify skill gaps and develop targeted training initiatives accordingly.
Conducted regular evaluations of employee performance, identifying areas for improvement and providing constructive feedback.
Championed a culture of excellence by promoting adherence to company values ??and ethical standards across all departments.
Delivered specialized technical training sessions for specific roles within the organization, increasing employee proficiency in required skills.
Implemented a process for tracking employee progress through training programs, allowing for better analysis of program effectiveness and individual growth.
Managed the logistics of training events, such as securing venues, coordinating schedules, and ensuring all necessary equipment was available.
Partnered with subject matter experts to ensure that training content was accurate, relevant, and update.
Mentored new hires, resulting in stronger staff development and increased productivity.
Established and maintained quality control standards.
ASX-Control Room Supervisor
United Parcel Service, UPS
06.2018 - 10.2024
Manage building set up such as validating loads both inbound and outbound.
Validate sort plan as well as run diagnostics daily.
Sending validation emails of outbound trailers for customer loads.
Sort down at end of day and validate that all codes have been linked.
Relocate volume due dispatch errors and unforeseen hazards.
Supervised multiple teams and provided training focused on maximizing overall performance.
Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
Created a positive work environment through open communication channels and fostering teamwork among staff members.
Collaborated closely with other departments within the organization to optimize workflow processes across teams.
Coordinated emergency responses, liaising with first responders and other agencies as required to ensure public safety.
HMI-Flow Controller
United Parcel Service, UPS
06.2018 - 10.2024
As a flow controller, I managed the flow of the building with a HMI (Human Manage Interface) and camera system to ensure packages get to the right location.
Conducted regular risk assessments, identifying potential hazards and initiating preventive actions to mitigate risks effectively.
Reduced response times for emergency situations with effective communication protocols.
Adhered to strict quality control standards, consistently delivering reliable services while maintaining the highest levels of professionalism.
Managed control room operations, ensuring smooth coordination of team members and resources.
Optimized system performance through regular equipment maintenance and upgrades.
Established clear lines of communication within the team, fostering a positive work environment that encouraged collaboration and teamwork among colleagues.
Enhanced control room efficiency by implementing streamlined processes and procedures.
Developed staff competency by providing ongoing training and support in control room operations.
Maintained accurate records of control room activities, aiding in regulatory compliance efforts and internal audits.
Evaluated employee performance, implementing improvement plans where necessary to maintain high standards of service delivery.
Implemented contingency plans during unexpected events, minimizing disruptions to normal operations.
Identified machine operational issues and contacted mechanics to discuss repair needs and schedule service.
Material Handler
Siemens Manufacturing
10.2024 - Current
Transported inventory items to appropriate locations.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Kept storage areas organized, clean, and secure to fully protect company assets.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Increased productivity, utilizing forklifts and other material handling equipment effectively.
Performed cycle counts and inventory control to accurately track product levels.
Attached identifying tags to containers to mark with identifying shipping information.
Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
Fostered culture of continuous improvement, suggesting several process enhancements.
Ensured compliance with safety regulations, leading to reduction in workplace accidents.
Trained new employees on best practices for material handling, fostering skilled and knowledgeable team.
Maintained clean, orderly work environment free of hazards.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Drove forklifts, pallet jacks and other equipment to move.
Education
GED -
Odessa College
Odessa, TX
06-2014
Skills
Management Skills
Creativity
Delegating
Communication
Critical Thinking
Collaborative Problem-Solver
Leadership
Self-motivated
Positive attitude
Workplace cleanliness
Material handling
Loading and unloading
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
First trained Preload supervisor on box trucks for morning set up.
Documented and resolved belt malfunction which led to increase productivity.
Collaborated with team of four in the development of outbound stack out and shipping.
Achieved high remarks through effectively helping set up a training program.