Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Yost

49 Dyer St. Gardner,MA

Summary

Dynamic professional with a proven track record, adept in CRM Management and excelling in creative direction. Leveraged social media to enhance community engagement and sponsorship opportunities, demonstrating exceptional workflow coordination and interpersonal skills. Achieved significant improvements in customer relationship building and online presence.

Overview

21
21
years of professional experience

Work History

Advertising Coordinator

Ranucci & Sons HVAC
Billerica, MA
04.2023 - Current

Building online relationships with potential/ existing customers

Posting advertisements on social media

Engaging with communities online to expand companies reach

Building relationships with area youth sports directors for sponsorships.

Night Shift Supervisor

Market Basket
Billerica, MA
09.2018 - 05.2021
  • Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
  • Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
  • Observed each team member to carry out duties and provided constructive criticism.
  • Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.

Salon Manager Hairstylist

Caprizzo Hair Design
Tewksbury, MA
01.2004 - 09.2012
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
  • Maintained a clientele
  • Experience with haircuts, color services, highlights, waxing, and manicures

Pharmacy Technician

CVS Pharmacy
Tewksbury, MA
08.2006 - 01.2009
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Receptionist

World Tanning Salon
Tewksbury, MA
03.2003 - 08.2008
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Coding Certificates - Medical Coding And Billing

Salter School
Tewksbury, MA
09.2012

High School Diploma/ Cosmetology License - Cosmetology

Shawsheen Valley Technical Vocational High School
Billerica, MA
06.2004

Skills

  • CRM Management
  • Creative Direction
  • Workflow Coordination
  • Social Media Management
  • Team builder

Timeline

Advertising Coordinator

Ranucci & Sons HVAC
04.2023 - Current

Night Shift Supervisor

Market Basket
09.2018 - 05.2021

Pharmacy Technician

CVS Pharmacy
08.2006 - 01.2009

Salon Manager Hairstylist

Caprizzo Hair Design
01.2004 - 09.2012

Receptionist

World Tanning Salon
03.2003 - 08.2008

Coding Certificates - Medical Coding And Billing

Salter School

High School Diploma/ Cosmetology License - Cosmetology

Shawsheen Valley Technical Vocational High School
Ashley Yost