Ashley Zachgo
Rexford,NY
Summary
Seeking opportunities to enhance abilities while contributing to market growth. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
6
6
years of professional experience
Work History
Bartender and Server
BWP Resturant
Saratoga Springs, NY
01.2024 - Current
- Responsible for running bar while upholding service and quality standards.
- Establish relationships and positive rapport between employees to encourage teamwork as well as job satisfaction
- exceeded expectations to promote consistent visitation of guest and sales
- Ensured a positive experience for all guest through interpersonal skills.
Solution Specialist Intern
Broadview Federal Credit Union
Albany, New York
05.2024 - 09.2024
- Demonstrated expertise in troubleshooting complex technical issues related to products and services offered.
- Resolved escalated customer inquiries, complaints, and concerns in a timely manner
- Actively participated in providing feedback to optimize efficiency and effectiveness throughout the company's merger process.
- Collaborated with various departments to ensure seamless transition of new technology initiatives.
- Implemented measures to protect member privacy
Fundraiser Development Assistant
Run Against Hunger
Clifton Park, New York
04.2020 - 05.2024
- Assisted in development and implementation of social media strategy
- Deliberate planning and goal setting to boost engagement and fundraising through digital brand awareness
- managed content and engagement through social media platforms
- Research Audience preferences and identify social networks that would be optimal for building the brands reputation
- Oversaw the design and creation of impactful materials including logos, campaign videos, and visual assets for fundraisers.
Bartender
Thirsty Owl Bistro
Saratoga Springs, NY
06.2022 - 08.2023
- Responsible for ensuring personable and exceptional service for customers while maintaining cleanliness and service standards.
- Had a wide-range of knowledge in relation to wine and wine pairing to promote sales and create an educational experience for guest.
- Used time management, organization skills and memory to execute responsibilities.
Administrative Assistant
Union Street Counseling Services
Schenectady, NY
06.2022 - 12.2022
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Offered strong customer service skills, keeping patient satisfied when scheduling appointments, filling prescription and communicating with providers
- Developed relationships with new staff members, and assisted existing staff members in their career development
Bartender
Dog Haus
Clifton Park, NY
06.2021 - 04.2022
- Provided service for guest and upheld corporate standards
- created a positive and memorable experience for guest
- Responsible for preparing and serving drinks to customers
Event Planner and Barista
The Giggle Lounge
Clifton Park, NY
11.2018 - 08.2019
- Responsible for providing a positive and memorable experience for all guest by providing services, conversation and cleanliness
- used interpersonal skills to promote sales and customer relations
- Coordinated and ran events for large parties
Education
Master of Arts - Psychology
State University of New York At Cortland
Cortland, NY01-2024
Skills
- Direct Communication, interpersonal skills, Problem Solving, Organization, Consumer Orientated, Emotional Intelligence
- Computer Literacy, Research Literacy, Visual Skills, Graphic Design, Clerical Skills
Timeline
Solution Specialist Intern
Broadview Federal Credit Union
05.2024 - 09.2024
Bartender and Server
BWP Resturant
01.2024 - Current
Bartender
Thirsty Owl Bistro
06.2022 - 08.2023
Administrative Assistant
Union Street Counseling Services
06.2022 - 12.2022
Bartender
Dog Haus
06.2021 - 04.2022
Fundraiser Development Assistant
Run Against Hunger
04.2020 - 05.2024
Event Planner and Barista
The Giggle Lounge
11.2018 - 08.2019
Master of Arts - Psychology
State University of New York At Cortland
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