Ashley Zarate

• Manage schedules
• Meal preparations
• Teaching new skills
• Housekeeping
• Managing finances
• Organization

• Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
• Trained new dealers in rules and operation of different games.
• Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
• Learned and followed company procedures to maintain consistency and standards.
• Answered players questions and resolved disputes to provide excellent customer service.

• Gained knowledge of Table games and procedures.
• Agency supplied dealers to casinos for a temporary basis.

I was placed at Red Rock Casino Resort Spa and Bellagio Hotel and Casino.

• Managed chips and money transactions with attention to detail to prevent fraud.
• Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
• Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.

• Provided positive first impressions to welcome existing, new, and potential customers.
• Answered customer questions about sizing, accessories, and merchandise care.
• Managed returns, exchanges and refunds in accordance with store policy.
• Rotated stock and restocked shelves to maintain product availability and store appearance.