Arianna Class
Milwaukee,WI
Summary
Dedicated and results-oriented professional with extensive experience in customer service and management roles, seeking to leverage expertise in patient billing and excellent communication skills
Overview
7
7
years of professional experience
Work History
Stay at Home Parent
Management At Class's Residents
Milwaukee, WI
02.2023 - Current
- Managing the household, which includes tasks such as meal planning, cooking, cleaning, laundry, grocery shopping, and organizing.
- Budgeting and financial management, ensuring that the family's finances are allocated appropriately to cover expenses such as groceries, utilities, rent, insurance, and other necessities.
- Balancing various responsibilities requires effective time management skills.
- Responsibilities is taking care of the children's daily needs, including feeding, bathing, dressing, playing, and providing emotional support.
Manager
Dollar Tree
Chicago, IL
02.2019 - 12.2022
- Managed daily operations, including inventory management, staff scheduling, and customer service.
- Implemented strategic pricing strategies resulting in a 10% increase in sales revenue within six months.
- Utilized Point of Sale Systems (POS) to analyze sales data and identify opportunities for improvement.
- Conducted regular performance evaluations and provided constructive feedback to staff members, resulting in a 20% increase in employee productivity.
Customer Services Representative
Macy's
Chicago, IL
06.2017 - 04.2019
- Provided exceptional customer service to clients, resolving inquiries, and addressing concerns promptly and effectively.
- Utilized Sales and Retail Systems (SARS) to track customer interactions, resulting in a 15% increase in customer satisfaction ratings.
- Assisted in training new staff members, ensuring smooth integration into the team and maintaining high service standards.
- Collaborated with cross-functional teams to streamline processes and improve overall customer experience.
Education
High School Diploma -
Noble Street College Prep
Chicago, ILSkills
- Proficient in basic PC skills
- Capable of processing patient payments accurately and securely
- Strong analytical skills
- Sales
- Timely resolution and patient satisfaction
- Flexible schedule
- Efficient and Detail-Oriented
Timeline
Stay at Home Parent
Management At Class's Residents
02.2023 - Current
Manager
Dollar Tree
02.2019 - 12.2022
Customer Services Representative
Macy's
06.2017 - 04.2019
High School Diploma -
Noble Street College Prep