Ashley Zdawczyk
Ann Arbor,Michigan
Summary
Obtain an administrative position in the field with a special interest in senior living life enrichment.
My fifteen years of experience working in healthcare in a variety of roles has provided me the flexibility to successfully fill many positions in the senior living field. Friendly Life Enrichment Director knowledgeable in finding great activities to expand interests of senior citizens. Bright and energetic professional with providing engaging, inspiring, fun and educational events and activities.
Overview
15
15
years of professional experience
Work History
Director of Life Enrichment
All Seasons
10.2022 - Current
- Enhanced residents'' quality of life by implementing personalized and engaging activities programs.
- Evaluated program effectiveness through ongoing feedback from residents, families, and staff members, making improvements as needed.
- Managed budgetary constraints while providing high-quality programming options for all residents.
- Coordinated special events such as holiday celebrations, trips, and guest speakers to enrich the overall experience of residents.
Lead PSA/Surgery Scheduler
Kellogg Eye Center
02.2018 - 10.2022
- Primary responsibilities: Check-in and Check-out, Scheduling office appointments, Contact Lens ordering, Reschedule List for all clinics on floor, Referral Work queue, Faxing/Scanning, Transcribing Referrals, Scheduling surgery and testing needed prior, Super User for clinical staff, Lead Patient Assistant on 3rd floor, Pulled vision insurance prior to appointments.
Medical Biller
Physical Medicine and Rehabilitation
06.2016 - 06.2017
- Primary responsibilities: Verified insurance eligibility, Obtained payer authorizations and referrals
Medical Receptionist
Bennett Optometry
11.2015 - 04.2016
- Primary responsibilities: Scheduled appointments, Registered patients, Verified insurance eligibility, Scanning and electronic filing of patient documents, Charge entry and payment posting, Balancing and closing out daily batches, Completing contact and glasses orders, Open and close the office
Specialty Appointment and Procedure Scheduler Medical Receptionist
Michigan Otolaryngology Surgery Associates
09.2014 - 10.2015
- Primary responsibilities: Scheduled appointments for ENT surgeons and audiologists, Registered patients, Verified insurance eligibility, Create provider schedules, Responsible for fax server documents, Collect patient payments, Create new patient packets, Enroll patients in patient portal
Central Medical Records Clerk
IHA
11.2009 - 04.2014
- Primary responsibilities: Reviewed inpatient hospital and radiology reports and imported and filed the documents into NextGen EHR, Reviewed incoming fax documents and imported and filed them into NextGen EHR, Reviewed and assigned unmatched electronic lab results to the correct patients in NextGen EHR
EHR Trainer and IT Support
IHA
06.2009 - 11.2009
- Primary responsibilities: QA of new NextGen EHR documentation templates, Assisted primary trainers in the field and in classroom, Provided onsite clinic support for implementation of new IT applications
Skills
- Organizational Skills
- Event Planning
- Attention to Detail
- Budget Management
- Recruiting and Hiring
- Effective Collaboration and Interaction
Education
- High School Diploma
- Lincoln Consolidated High
- Washtenaw Community college (attended 1 year)
Timeline
Director of Life Enrichment
All Seasons
10.2022 - Current
Lead PSA/Surgery Scheduler
Kellogg Eye Center
02.2018 - 10.2022
Medical Biller
Physical Medicine and Rehabilitation
06.2016 - 06.2017
Medical Receptionist
Bennett Optometry
11.2015 - 04.2016
Specialty Appointment and Procedure Scheduler Medical Receptionist
Michigan Otolaryngology Surgery Associates
09.2014 - 10.2015
Central Medical Records Clerk
IHA
11.2009 - 04.2014
EHR Trainer and IT Support
IHA
06.2009 - 11.2009