Dynamic supervisor with expertise in staff motivation, customer service, and workflow efficiency. Proven ability to enhance team performance and streamline processes for improved service quality.
Work History
Medical Assistant
7 Months
Family Medical Practice | 01.2021 - 08.2021
Supported physicians during examinations, preparing required instruments and materials.
Performed routine lab tests and processed specimens adhering to safety protocols.
Coordinated appointments and managed scheduling for optimal patient flow.
Assisted with patient intake and medical history documentation to ensure accurate records.
Supervisor
5 Years
Kind Hospitality | 08.2021 - Current
Led daily operations to enhance team performance and service quality.
Mentored staff in best practices for guest engagement and satisfaction.
Streamlined workflow processes to improve efficiency and reduce wait times.
Developed training programs for new hires, fostering skill development and retention.