Focused on giving customers positive experiences every visit. Skilled at helping new employees serve customer needs to build loyalty and earn repeat business.
Overview
5
5
years of professional experience
Work History
Receptionist/Medical Records Clerk
Open Door Community Health Centers
Fortuna, CA
08.2024 - 09.2026
Greeted patients and visitors warmly upon arrival at the health center.
Collected patient information and insurance details accurately for registration processes.
Managed appointment scheduling for patients using electronic health record system.
Answered multi-line phone system, routing calls to appropriate staff members.
Maintained organized reception area, ensuring a welcoming environment for clients.
Barista Trainer
Shotz coffee
Rio Dell, California
08.2021 - 09.2026
Trained new baristas on coffee preparation techniques and equipment usage.
Developed training materials to enhance staff knowledge of coffee products.
Conducted regular assessments to evaluate barista performance and skills.
Accepted cash and credit card payments, issued receipts and provided change.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Receptionist/Medical Records Clerk at Ministry Of Health University Teaching HospitalReceptionist/Medical Records Clerk at Ministry Of Health University Teaching Hospital
Receptionist/Medical Records Clerk at Cypress Healthcare and Rehabilitation CenterReceptionist/Medical Records Clerk at Cypress Healthcare and Rehabilitation Center