Ashley Ann Cash
Harriman,TN
Summary
Talented USA government contract Program Manager. Awarded, knowledgeable leader and dedicated problem solver. Offers twelve years of valuable expertise solving company contract objectives. Attentive to detail with extensive experience in coordinating projects, programs, and improvements.
Overview
13
13
years of professional experience
Work History
Program Manager
BI Incorporated, Subsidiary of GEO Group, Inc
03.2022 - 10.2023
- Established Nashville US Department of Homeland Security/Immigrations and Customs Enforcement contracted office including office location, renovation coordination, and maintenance and operations services. Case load increases from 125 to 190 per day.
- Manages all permanent and visiting employees in office. Responsibilities include: interviewing, hiring, and training. Planning, assigning, and directing case specialists. Appraise performance, reward, and correct employee action. Address complaints and resolve internal and external issues.
- Serves as local point of contact with DHS/ICE, including accurate and timely monthly reports, annual reports, verbal and written notification of emergencies, contingencies, or unusual occurrences. Provides DHS/ICE management level review, assess program performance, discuss, and resolve problems.
- Directs all activity in planning, development, implementation, monitoring, and supervision of specific government contracts, services, and employees.
- Develops and implements strategies and action plans that will enable office to achieve its operational and financial objectives.
Senior Case Specialist
BI Incorporated
08.2016 - 03.2022
- Developed and maintained accurate and complete case records for all Program participants from entry to release while maintaining confidentiality of all records.
- Trained and guided Case Specialists on daily tasks required from previous position.
Program Manager
BI Incorporated
04.2016 - 08.2016
ISAP Case Manager
BI Incorporated
12.2010 - 04.2016
- Met with 20+ participants daily face-to-face, via phone, and at their residence as required by government contractual obligations.
- Assessed participants at all meetings and referred to community organizations for assistance when necessary.
Education
Master of Public Administration -
Rackham Graduate School, The University of Michigan
Ann Arbor, Michigan04.2014
Bachelor of Science - Criminal Justice
Ferris State University
Big Rapids, Michigan12.2008
Skills
- USA Government Contract Compliance
- USA Federal Public Trust Clearance Compliant
- Data Privacy
- Bilingual (English and Spanish)
- Electronic/GPS Monitoring Application Proficient
- Budgeting and Resource Coordination and Management
- Policy and Procedure Improvement
- Strategic Direction
- Team Leadership
- Training and Development
- Verbal and Written Communication
- Willingness to Travel
Languages
Spanish
Professional Working
Additional Information
Professional References
- Amber McMahon - Southeast Regional Manager at BI Incorporated (602) 526-0092 - amber.mcmahon@bi.com
- Phillip West - Program Manager at BI Incorporated - (256) 490-2200 phillip.west@bi.com
- Saghita McGlown - Program Manager at BI Incorporated - (919) 824-6400 saghita.mcglown@bi.com
Timeline
Program Manager
BI Incorporated, Subsidiary of GEO Group, Inc
03.2022 - 10.2023
Senior Case Specialist
BI Incorporated
08.2016 - 03.2022
Program Manager
BI Incorporated
04.2016 - 08.2016
ISAP Case Manager
BI Incorporated
12.2010 - 04.2016
Master of Public Administration -
Rackham Graduate School, The University of Michigan
Bachelor of Science - Criminal Justice
Ferris State University
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