Summary
Overview
Work History
Education
Skills
References
Professional Development
Volunteer Work
Timeline
Generic

Ashley C. Ricciardi

Buzzards Bay,MA

Summary

Organized professional focused on helping lead teacher with support and student instruction. Passionate about positively impacting students' lives and helping improve academic performance. Personable and kind with people of diverse backgrounds.

Overview

2025
2025
years of professional experience

Work History

Function Server

The Coonamessett
Falmouth, MA
01.2023 - Current
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Provided excellent customer service to ensure satisfaction.
  • Provided exceptional service to high volume of daily customers.
  • Delivered food orders promptly and courteously.

Server

The Pilot House Restaurant
Sandwich, MA
04.2021 - Current
  • Followed health safety guidelines when preparing and serving food products.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Stayed informed about daily specials, new menu items, promotions.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Greeted customers, answered questions and recommended specials to increase profits.

Server

The Lobster Trap Restaurant
Bourne, MA
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Volunteer at local charity events
  • Worked as a trainer for new employees, implementing rules and duties, following employee handbook guidelines
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Server

Turk’s Seafood
Mattapoisett, MA
  • Followed health safety guidelines when preparing and serving food products.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Accurately recorded orders on cash register and point-of-sale system.

Function Coordinator

Lindsey’s Restaurant
Wareham, MA
  • Documented events with details in customer preferences, financial considerations and successes and failures.
  • Assisted in preparing promotional materials such as flyers, brochures, invitations and newsletters for distribution prior to events.
  • Supervised volunteers before, during and after events to ensure tasks were completed properly.
  • Trained employees to work functions

Lead Server Trainer

Red Robin
Wareham, MA
  • Developed and implemented interactive training modules to enhance learning experience and retention among trainees.
  • Assisted in the opening of the restaurant
  • Monitored server performance through direct observation, surveys and post-training assessments.

Private Nanny

Local Family
Wareham, Sutton, MA
  • Responsible for driving, cooking, laundry, cleaning, doctor appointments, general well being, homework assistance, etc
  • Took care of 3 children under the age of 10, Paired with an at-risk youth to assist with academic performance and attendance
  • Invested time in social activities to develop a positive relationship
  • Specialized in working with children who are challenged emotionally and psychologically.
  • Responsible for looking after 3 children during family vacations

Teacher

Wareham Childcare
Wareham, MA
  • Taught a classroom of 10 children aged 3-5 years
  • Dealt with at-risk children who were mentally, emotionally and physically abused
  • Interacted with parents about their childrens’ progress and behavior
  • Landscaped the building myself before the grand opening

Teacher

W.C.C.C.S-Worcester Comprehensive Child Care Services
Worcester, MA
  • Remained calm and patient in student interactions to support individual growth and development
  • Began as an assistant teacher and promoted to teacher within one year
  • Specialized in Early Childhood Development with at-risk preschoolers and toddlers as well as children of the state
  • Worked in a classroom of 15 children aged 2.9-5 years
  • Responsible for teaching critical life skills and conducting educational activities with fundamental learning strategies including manners, social skills, spelling and toilet training
  • Interacted with parents and caregivers to discuss progress and well being of children

Mentor Teacher

LUK, inc
Worcester, MA
  • Paired with an at-risk youth to assist with academic performance and attendance
  • Invested time in social activities to develop a positive relationship
  • Specialized in working with children who are emotionally and psychologically challenged

Education

Certificate Program - Child Psychology

Becker College
Worcester, MA
05-2006

High School Diploma -

Auburn High School
Auburn, MA
06.2003

Skills

  • Microsoft Word
  • Internet Explorer
  • Project-based learning
  • Empathy and patience
  • Cognitive and behavioral development
  • Classroom instruction
  • Youth mentorship
  • Program development
  • Student evaluations
  • Reporting and documentation

References

Upon Request

Professional Development

  • DEEC Certified
  • CPR and First Aid Training
  • Lake Shore Training; W.C.C.C.S Professional Development
  • T.I.P.S. Certification

Volunteer Work

  • Fenway Park, Pedro Martinez Foundation, 2018
  • Boston Magazine, 2018
  • Burger Battle, Boston, 2019
  • Cape Cod Chowder Fest, 2019
  • Rodman for Kids, Boston, 5+ years
  • Joey Fund, Boston, 2 years
  • Americas Hometown Throwdown, Plymouth, 4 years

Timeline

Function Server

The Coonamessett
01.2023 - Current

Server

The Pilot House Restaurant
04.2021 - Current

Private Nanny

Local Family

Teacher

Wareham Childcare

Teacher

W.C.C.C.S-Worcester Comprehensive Child Care Services

Mentor Teacher

LUK, inc

Server

The Lobster Trap Restaurant

Server

Turk’s Seafood

Function Coordinator

Lindsey’s Restaurant

Lead Server Trainer

Red Robin

Certificate Program - Child Psychology

Becker College

High School Diploma -

Auburn High School

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Ashley C. Ricciardi