Ashley D Rush
Summary
Efficient professional with 11.5+ years of experience and a proven knowledge of customer communications, customer service, and sales administration. Aiming to leverage my skills to successfully fill the Customer Service role at your company. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.
Overview
13
13
years of professional experience
Work History
Driver Specialist
Orielly Auto Parts
07.2023 - Current
- Enhanced customer satisfaction by providing timely and efficient deliveries.
- Reduced delivery times through effective route planning and navigation skills.
- Maintained vehicle safety with regular inspections and necessary repairs, ensuring optimal performance on the road.
- Increased fuel efficiency by implementing eco-friendly driving techniques and monitoring vehicle usage.
- Improved communication with dispatchers to ensure accurate updates on delivery status, enhancing customer experience.
- Developed strong client relationships, addressing any concerns promptly and professionally to foster loyalty and trust.
Traffic Control Lead Flagger
Four Hats Inc
06.2022 - 07.2023
- Improved traffic flow by efficiently directing vehicles and pedestrians at construction zones.
- Enhanced team communication by conducting daily pre-shift meetings to discuss safety protocols and job assignments.
- Reduced accident rates by diligently monitoring work zones and identifying potential hazards for workers and the public.
- Streamlined traffic control operations with consistent adherence to project schedules, permits, and regulations.
- Ensured pedestrian safety by placing appropriate signage, barriers, and detours in high-traffic areas during construction projects.
- Maintained accurate records of team hours worked, equipment usage, and incidents reported for proper documentation purposes.
- Provided training to new hires on company policies, procedures, and best practices in traffic control operations.
- Maximized customer satisfaction through clear communication about project timelines and any anticipated delays due to weather conditions or other unforeseen variables.
Retail Supervisor
Aramark
07.2016 - 12.2021
- Supervisor over pod market I provide truck orders inventory ,Managing the work flow of employees creating team schedules and delegating task also setting goals for workers,making sure they comply with comply with the company,s plans and vision
Customer Service Rep
Comcast/Xfinity
01.2017 - 10.2017
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
- Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Sales Assistant
National Vehicle Protection
06.2011 - 08.2016
- Specializes in vehicle protection plans and extended auto warranty policies achieved high sales percentage with consultative, value-focused customer service approach,worked under important deadlines
Education
Diploma - Healthcare Administration
St,Louis College Of Health Careers
St. Louis, MO05.2005
High School Diploma -
Mehlville High School
St Louis, MO06.2001
Skills
- Communication
- Time Management
- Persistence
- Driver training experience
- Accident prevention strategies
- Excellent navigation
- Multitasking capabilities
- Customer service orientation
- Traffic law compliance
- Defensive driving
- Strategic Planning
Accomplishments
Number #1 driver above 90 the last 6 months
Personal Information
Title: Customer Service
Timeline
Driver Specialist
Orielly Auto Parts
07.2023 - Current
Traffic Control Lead Flagger
Four Hats Inc
06.2022 - 07.2023
Customer Service Rep
Comcast/Xfinity
01.2017 - 10.2017
Retail Supervisor
Aramark
07.2016 - 12.2021
Sales Assistant
National Vehicle Protection
06.2011 - 08.2016
Diploma - Healthcare Administration
St,Louis College Of Health Careers
High School Diploma -
Mehlville High School