Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ashley  Ford MA LPC

Ashley Ford MA LPC

Greenville ,TX

Summary

Licensed Professional Counselor (LPC) driven to help others overcome personal obstacles using various therapy modalities to meet the unique need of every client.

Overview

14
14
years of professional experience

Work History

State Hospital Operations Manager

North Texas Behavioral Health Authority
09.2018 - Current

Manage monthly and quarterly State performance

contract and outcome measures for hospital bed census

Created and executed NTBHA state hospital procedures

Prepare and conduct daily work flow for utilization

managers

Archive state hospital yearly inpatient encounters

Process outpatient management plans

Supervise state hospital utilization managers

Working knowledge of Texas Administrative Code-MHA,

Performance Contract, State Hospital Allocation

Methodology

Manage NTBHA bed day census

Oversee NTBHA state hospital bed allocation and

utilization

Oversee NTBHA continuity of care for state hospital

discharges

Conduct Level of Care assessments for voluntary walk-

ins to Terrell State Hospital Admission department

Manage Terrell State Hospital State Waitlist for civil

commitments

State Hospital Utilization Management Team Lead

North Texas Behavioral Health Authority
11.2016 - 09.2018

Grant authorizations and conduct utilization reviews for behavioral health services per clinical information given by State Hospitals and Mental Health Authority Private Psychiatric Beds based on internal criteria for medical necessity and appropriateness of level of care.

Continuation of care functions for State Hospital patients who discharge to NTBHA catchment area: Communication with Jail, Community Mental Health Providers, State Hospital Social Workers and other Mental Health Authority to identify patient’s need and coordination resources when discharged to the community.

Train and lead other NTBHA State Hospital Liaisons

Create and manage State Hospital Team procedures

Monitor compliance with various contracts entered by NTBHA, including with the State of Texas

Date Entry, maintain files and reports, and performing other routine office work

Use multiple computer software applications

NTBHA CRCG representative for Hunt County: along with other CRCG members, recommend community resources for mental health and substance abuse treatment for child and adolescents

HCBS-AMH NTBHA coordinator for patients in the State Hospital

Coordinate peer reviews with Medical Director

Complete prior authorizations for medications on NTBHA Formulary

Collaborate with NTBHA Care Coordinators, Jail Liaison and ACT manager on state hospital discharge

Authorize Transitional Rental Assistance for state hospital discharges

Mobile Assessor and Adult Unit Therapist

Hunt Regional Medical Center
04.2014 - 12.2016

Conducted psychiatric assessments on children, adolescences and adults in the ER and make level of care recommendation: in person or via telecommunication

Coordinated with Judges, Physicians, Hospitals to coordinate continuation of care or transfers

Completed emergency detentions and applied for order of protective custody for patients who were imminent danger to self or community

Conducted clinical reviews with managed care organizations

Working knowledge and adherence to EMTALA and involuntary commitments

Provided training with CEUs to hospital social workers on how to conduct psychiatric assessments on children and adolescents who present to the ER

Conducted process, psychoeducation and recreation adult groups on the behavioral health unit

Completed psychosocial assessments

Attended treatment team and provide treatment updates to psychiatrist

Assisted in discharge planning and coordination of care

Supervised LPC-I interns

Adult Community Mental Health Counselor

Dallas Metrocare Services
12.2015 - 09.2016

Provided therapeutic counseling services in accordance with clinical algorithms for individuals with a severe and persistent mental illness

Created individualized recovery focused crisis plans

Created and updated individualized recovery focused treatment plans

Utilized motivational counseling and substance use education for patients with a co-occurring diagnosis

Utilized Cognitive Behavioral education and counseling exercises for patients diagnosed with depression and anxiety

Utilized Trauma and Substance use materials for patients with trauma and substance use history

Provided consumer benefit education and assistance

Utilized supported housing and supported employment for individuals as part of the individualized recovery plan

Adult Unit Therapist

Sundance Behavioral Health Hospital
08.2015 - 12.2015

Conduct process, psychoeducation and activity therapy groups

Completed Initial Treatment Plans, Master Treatment Plans, and Treatment Plan Updates

Conducts Chemical Dependency, Psychosocial and Activity Assessments

Manages and Supervises therapy staff in maintaining documentation guidelines with daily chart audits

Conducts Columbia Suicide Severity Rating Scale

Conducts individual and family therapy as ordered by psychiatrist

Schedules discharge aftercare appointments and provides wellness follow up calls for patients who have discharged from facility

Collaborates with nurses, doctors, mental health technicians and social workers to provide quality care. Communicates with nurses, social workers and physician patient progress and needs in weekly treatment team meetings.


Admission Counselor/Intake Coordinator

Glen Oaks Hospital
07.2013 - 08.2015

Conducted clinical assessments to determine appropriate levels of care

Completed clinical reviews with managed care organizations and private insurance

Served as Interim Director of Admissions

Fostered a professional relationship with other healthcare providers in the community to assist patients with discharge plan

Conducted substance abuse assessment

Working knowledge and adherence to EMTALA, Joint Commission and CMS regulations and guidelines and Involuntary admission guidelines (APOWW, ED and OPC)

Alcohol and Drug Counseling & Family Violence

Augusta Counseling Services
04.2011 - 06.2013

Conducted individual and 6-week group substance abuse counseling for men and women on civil and federal probation

Conducted alcohol and drug assessments

Administered and interpreted urinary drug screens and reported results to probation officers

Participated in community coalition groups

Maintained strong relationships with federal and state probation offices

Maintained compliance with Georgia Commission on Family Violence (GCFV) program requirements for men and women batterers in the Family Violence Intervention Program

Conducted a 24-week classes for women and men perpetrators with GCFV curriculum

Coordinated care with Victim Liaison and Safe Home

Provided enrollment, progress reports and termination notifications sent to courts, probation officers, and victim liaison

Child and Adolescent Counseling

Center for Care and Counseling
04.2011 - 06.2013

Conducted child and adolescence psychiatric assessments

Provided individual psychotherapy for children, adolescents, and families

Specialized in emotional disorders, anxiety and depression, and maladaptive coping strategies of preteen and teenage girls

Conducted divorce recovery care for children and adolescents

Best practice treatment for adults with schizoaffective, schizophrenia and bipolar disorders

Provided stress management, CBT Trauma recovery, play therapy, DBT Skills, CBT and relaxation training for children, teenagers and adults who have experienced trauma, recovery skills for women with codependency relationship style

Qualified Mental Health Professional

Aiken-Barnwell Mental Health Center
10.2010 - 10.2011

Conducted comprehensive substance abuse, psychological and Psycho-social evaluations of consumers with chronic and persistent mental illness

Conducted therapeutic and educational groups to consumers and family members with co-occurring disorders

Staffed consumer’s cases with psychiatrists,

Developed and implemented treatment plan

Developed methods and procedures to meet program requirements and consumer need

Utilized data management tools to establish and maintain case records

Received “Employee of the Month” for excellent services provided to consumers and for the promotion of center’s initiatives (4x)

Collaborated with Medical College of Georgia, Ryan White Program, HIV Department to offer free HIV testing and education for Aiken Barnwell Mental Health Center’s consumers

Education

Master of Arts - Clinical Counseling

Columbia International University
Columbia, SC
05.2010

Bachelor of Science - Psychology

Columbia International University
Columbia, SC
05.2004

Skills

  • Christian counseling/Biblical Worldview
  • Specialized training in Attachment Theory
  • Assessment and Treatment of Trauma
  • Child and Adolescent counseling
  • Individual counseling
  • Play Therapy with Children
  • Personality Disorders: Evidence-based Strategies, Treatments, and Management
  • Building Resilient Children
  • Mood disorders specialist
  • PTSD and Complex Trauma
  • Suicide risk assessments
  • Therapeutic expertise in CBT modality
  • Anxiety and Stress Management
  • Substance Use Disorders Treatment/Motivational Interviewing
  • Psychoeducation and Life Skills for clients with Schizophrenia, Bipolar Disorder, Schizoaffective and Major Depression
  • Psychological Effects of Shame
  • Cultural Competency in Mental Healthcare
  • Human Trafficking Education
  • DBT theory and skills
  • Grief Counseling
  • Boundaries skill building
  • American Association of Christian Counselors Membership

Timeline

State Hospital Operations Manager

North Texas Behavioral Health Authority
09.2018 - Current

State Hospital Utilization Management Team Lead

North Texas Behavioral Health Authority
11.2016 - 09.2018

Adult Community Mental Health Counselor

Dallas Metrocare Services
12.2015 - 09.2016

Adult Unit Therapist

Sundance Behavioral Health Hospital
08.2015 - 12.2015

Mobile Assessor and Adult Unit Therapist

Hunt Regional Medical Center
04.2014 - 12.2016

Admission Counselor/Intake Coordinator

Glen Oaks Hospital
07.2013 - 08.2015

Alcohol and Drug Counseling & Family Violence

Augusta Counseling Services
04.2011 - 06.2013

Child and Adolescent Counseling

Center for Care and Counseling
04.2011 - 06.2013

Qualified Mental Health Professional

Aiken-Barnwell Mental Health Center
10.2010 - 10.2011

Master of Arts - Clinical Counseling

Columbia International University

Bachelor of Science - Psychology

Columbia International University
Ashley Ford MA LPC