Ashley Marie Kumar
San Jose,CA
Summary
Detail-oriented and a knack for solving complex problems. Adaptable with experience in a variety of industries and a history of success in providing exceptional customer service. Been a coordinated Security Professional, with 7 years of experience providing exceptional security detail and supervision for highly valuable corporate assets.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Professional
Allied Universal/ John Deere
06.2023 - Current
- Guided periodic property safety inspections and oversaw remedial action for potential hazards.
- Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in a timely manner.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Flex Supervisor
Allied Universal/Infineon
09.2022 - 06.2023
- Flex Supervisors are responsible for using a variety of tools that range from global access control, monitoring Lenel and Alarm Monitoring systems to various business intelligence sources
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Assisted other departments as needed to maintain smooth operations across all areas of the company.
GSOC Operator
Logitech Gardaworld
01.2022 - 08.2022
- Gsoc Operators are responsible for monitoring the safety and security of the corporation's employees, facilities and property worldwide
- Using a variety of tools that range from global access control, Milestone, alarm monitoring system to various business intelligence sources, open-source media, internet, and in-house tools, the Operator is required to detect, analyze and alert others regarding any adverse conditions to the corporation and its employees
- Utilized data analysis tools to identify patterns in security incidents, contributing to proactive prevention measures.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Issued access cards to authorized personnel to monitor access points.
Control Room Operator
S.I.S. Apple
07.2021 - 09.2021
- The Control Room Operator, under the guidance of the GSOC Supervisor, is responsible for monitoring the safety and security of the corporation's employees, facilities and property worldwide
- Using a variety of tools that range from global access control and alarm monitoring system to various business intelligence sources, open-source media, internet, and in-house tools, the Operator is required to detect, analyze and alert others regarding any adverse conditions to the corporation and its employees
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
Securitas Front Desk Receptionist/ Security
Symantec / Veritas
07.2020 - 07.2021
- Adaptable Front Desk Receptionist with experience in a variety of industries and a history of success in providing exceptional customer service
- Experience in managing all facets of front office administration, including handling multiline phone systems, managing schedules, and maintaining reception and waiting areas
- Hands-on skills in using applications such as Slack and Microsoft Excel to facilitate daily office operations.
- Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Securitas Receptionist/Security Officer
Intel
04.2019 - 08.2020
- Adaptable Front Desk Receptionist/Security Officer with experience in a variety of industries and a history of success in providing exceptional customer service
- Experience in managing all facets of front office administration, including handling multi-line phone systems, monitoring badging & proper identification, maintaining reception and waiting areas.
- Answered phone promptly and directed incoming calls to correct offices.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Securitas Soc Security Officer
Polycomp Administrative Services, Inc
10.2018 - 07.2019
- Conducted hourly foot patrol during grave shifts around the facility and served as general security presence and visible deterrent to crime
- Reported all incidents, accidents, and medical emergencies to law enforcement
- Answered alarms and investigated disturbances
- Global system called Lenel in charge of all alarms, along with different systems to check cameras to see what triggered the alarm, dispatch accordingly.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Securitas Mobile Patrol Security Officer
LinkedIn
02.2017 - 10.2018
- Conducted foot and mobile patrols around the facility and served as general security presence and visible deterrent to crime
- Report all incidents, accidents, and medical emergencies to law enforcement
- Answered alarms and investigated disturbances
- Utilized strong observational skills to identify potential risks or suspicious activity during mobile patrols, taking necessary action to mitigate threats.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Education
High school Diploma -
Cupertino High School
Cupertino, CA06.2014
Skills
- Bilingual (Hindi, Punjabi, Urdu, English)
- Access Control Experience
- Reliable and Responsible
- Lenel and Alarm Monitoring Knowledge
- Microsoft Excel Spreadsheets & Abode setup (Less than 1 year)
Certification
- Security Guard
- First Aid Certification
- CPR Certification
References
- Taiyeb Raniwala (Infineon Regional Manager), 1 (408) 209-0749
- Lanette Wiegand (Allied Universal Security Account Manager), 1 (408) 334-8613
Languages
Hindi
Professional Working
Punjabi
Professional Working
Urdu
Professional Working
English
Full Professional
Timeline
Security Professional
Allied Universal/ John Deere
06.2023 - Current
Flex Supervisor
Allied Universal/Infineon
09.2022 - 06.2023
GSOC Operator
Logitech Gardaworld
01.2022 - 08.2022
Control Room Operator
S.I.S. Apple
07.2021 - 09.2021
Securitas Front Desk Receptionist/ Security
Symantec / Veritas
07.2020 - 07.2021
Securitas Receptionist/Security Officer
Intel
04.2019 - 08.2020
Securitas Soc Security Officer
Polycomp Administrative Services, Inc
10.2018 - 07.2019
Securitas Mobile Patrol Security Officer
LinkedIn
02.2017 - 10.2018
High school Diploma -
Cupertino High School
- Security Guard
- First Aid Certification
- CPR Certification
Similar Profiles
Caldesia MossCaldesia Moss
Assembly Technician at John DeereAssembly Technician at John Deere
Spencer ClementSpencer Clement
Tool Die Maker at John DeereTool Die Maker at John Deere
Samantha OliverSamantha Oliver
Team Lead at John Deere Davenport WorksTeam Lead at John Deere Davenport Works