Sakshi Devi
Sacramento,CA
Summary
- Detail-oriented Security Professional with a proven track record in maintaining safety across campus grounds and facilities. Expertise in roving control and entrance management ensures a secure environment. Equipped to handle high-pressure situations with composure, effectively managing interactions with challenging individuals. Committed to leveraging prior experience and education to enhance organizational security protocols.
- Completed Diploma in International Business with an outstanding Grade Point Average.
- Effective in calendar keeping and appointment scheduling.
- Having collaborative skills to facilitate team work.
- Dynamic professional with a strong foundation in efficient communication and customer service, developed through diverse experiences in fast-paced environments.
- Well practiced in software-based processing, Microsoft excel and other computer skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Professional
Kaiser Permanente
Sacramento, CA
07.2023 - Current
- Conducted regular rounds to ensure patient safety and adherence to hospital policies.
- Responded to emergency medical calls, security calls, or fire alarms.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prepared detailed reports regarding daily activities, unusual occurrences, and maintenance issues.
- Searched bags manually to identify prohibited items and contraband.
- Adhered to post orders while maintaining a visible presence around the property.
Dispatch Supervisor
Fedex
06.2020 - 03.2023
- Set schedules, implemented new policies, and worked with managers to optimize operational procedures and establish clear objectives.
- Established strong working relationships with external vendors to facilitate efficient delivery operations.
- Received or prepared work orders.
- Monitored incoming calls to ensure they were handled promptly and correctly.
- Documented services performed, operations information, and dispatch details in system.
Rental Sales Agent
Routes Car Rental
11.2019 - 05.2021
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
- Reviewed daily sales transactions and analyzed for errors.
- Provided accurate estimates on rental rates based on the time needed by customers.
- Updated and maintained rental agreement files and document
Shift Supervisor
Gracious Hardwood and Flooring
09.2018 - 10.2019
- Trained new employees on company policies and procedures.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Assisted customers with product selection when needed.
- Identified areas of improvement within the department and implemented necessary changes.
- Handled escalated customer concerns and emergencies in the absence of the manager.
Office Administrator
Skill Reality Inc
Brampton
09.2017 - 03.2019
- Organized monthly staff meetings ensuring agendas were distributed in advance.
- Assisted with budget preparation by providing data entry support into financial tracking system.
- Reviewed completed work to verify consistency, quality, and conformance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
International Business Diploma -
Seneca College
Toronto, ON01.2019
High School Diploma -
Govt Girls Sr. Sec. School
India03-2016
Skills
- Document management
- Staff management
- Emergency response
- Superior customer service
- Conflict resolution techniques
- Crisis management
- Fluent in (English, Hindi, Punjabi, and Urdu)
- Investigative skills
Accomplishments
Most Discipline Employee Award - Skill Reality (2018)
Certification
- guard card
- driving license
References
References available upon request.
Timeline
Security Professional
Kaiser Permanente
07.2023 - Current
Dispatch Supervisor
Fedex
06.2020 - 03.2023
Rental Sales Agent
Routes Car Rental
11.2019 - 05.2021
Shift Supervisor
Gracious Hardwood and Flooring
09.2018 - 10.2019
Office Administrator
Skill Reality Inc
09.2017 - 03.2019
International Business Diploma -
Seneca College
High School Diploma -
Govt Girls Sr. Sec. School
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