Intern Medical Assistant
Gardner Health Clinic
01.2024 - Current
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Analyzed problems and worked with teams to develop solutions.
- Interacted with customers by phone, email, or in-person to provide information.
- Gained valuable experience working within the medical field, applying learned concepts directly into relevant work situations and experiences.
- Sorted and organized rooms for patients and doctors.
- Gained hands-on experience in various occasions with patients like taking their blood pressure, checking their iron and sugar levels.
- Learned so much about empathy, communication, and understanding different perspectives.
- Managed care from admission to discharge.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.