Victoria Miranda
Sahuarita,AZ
Summary
Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.
Overview
7
7
years of professional experience
Work History
Lead Medical Assistant
Healthy Skin Dermatology
07.2020 - Current
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Clinical Supervisor
Specialists In Dermatology
08.2017 - 07.2020
- Responded to crisis situations with calm and professional approach to optimize support.
- Developed improvement plans to solve problems and improve lagging areas.
- Developed, implemented, revised and evaluated policies and procedures.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Education
Medical Assistant - Medical Assistent Certification
Pima Medical Institute
Tucson, AZ2017
Skills
- Multitasking and Prioritization
- Productivity Performance
- Budgeting and Cost Control
- Teamwork Collaboration
- Staff education and training
- Complex Problem-Solving
- Managing Appointments
- Time Management
Timeline
Lead Medical Assistant
Healthy Skin Dermatology
07.2020 - Current
Clinical Supervisor
Specialists In Dermatology
08.2017 - 07.2020
Medical Assistant - Medical Assistent Certification
Pima Medical Institute
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