Ashley Monique Arreola
Las Vegas
Summary
Detail-oriented professional with expertise in incident response and surveillance monitoring. Ensures regulatory compliance and effective conflict resolution while supporting safety initiatives. Offers strong customer service, multitasking, and time management skills to enhance organizational efficiency. Thrives under pressure and adapts quickly to new challenges, consistently contributing to a secure and positive environment.
Overview
11
11
years of professional experience
Work History
Security Officer
ARIA Resort & Casino Las Vegas
Las Vegas
03.2024 - Current
- Monitored premises to detect security breaches and suspicious activities, enhancing overall safety.
- Conducted regular patrols to ensure safety and compliance with regulations, reinforcing a secure environment.
- Responded to incidents, providing immediate assistance and coordinating with law enforcement.
- Collaborated with team members to uphold security standards, contributing to a safe resort experience.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Checked guests' photo IDs and tickets at entrance to ensure authorized access.
- Updated internal documentation related to report writing procedures, policies, and protocols.
Soft Count Team Member
Ari a Resort and Casino
Las Vegas
07.2023 - 03.2024
- Collected and recorded cash from gaming machines and table games.
- Ensured accurate currency counts and detailed documentation for audits, supporting financial integrity.
- Collaborated with security teams to maintain compliance with gaming regulations.
- Trained new team members on counting procedures and protocols, enhancing team readiness and compliance.
- Inspected gaming tables for discrepancies between actual bankrolls and expected amounts.
- Reconciled cash, coin and chips against established records.
- Monitored adherence to company policies and state regulations in gaming operations, safeguarding operational standards.
Shipping Processor
Victoria Secret
Las Vegas
10.2022 - 07.2023
- Processed incoming shipments efficiently in a fast-paced distribution center.
- Operated packaging machinery to prepare products for shipment accurately.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Housekeeping Room Attendant
Planet Hollywood
Las Vegas
03.2019 - 05.2019
- Ensured guest rooms met cleanliness and sanitation standards for optimal guest satisfaction.
- Maintained cleanliness in hallways, lobbies, and public areas to enhance guest experience.
- Replenished guest amenities and housekeeping supplies to ensure availability and comfort.
- Assisted guests with special requests and provided exceptional service.
- Followed safety procedures while using cleaning chemicals and equipment.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
order management
Gildan Activewear
Jurupa Valley
06.2016 - 12.2018
- Performed data entry of customer orders into the company's order management system.
- Processed orders from customers promptly using the company's order management system.
- Managed inventory levels and conducted regular stock counts.
- Coordinated incoming and outgoing shipments, ensuring timely delivery and accuracy of orders.
- Processed outbound shipments by packing and labeling products, facilitating efficient delivery to customers.
- Trained new associates on stocking procedures and safety protocols effectively.
- Organized merchandise by UPC codes in the stockroom to ensure accurate inventory management.
- Led team meetings to identify inventory challenges and develop strategies for resolution.
- Coordinated cycle counts to verify accuracy of inventory records.
cashier
El Colima Authentic Mexican Restaurant
Riverside
03.2015 - 08.2018
- Processed customer transactions accurately and efficiently at a busy restaurant.
- Provided excellent customer service to enhance dining experience for guests.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Ensured cleanliness and organization of cashier area and dining space to enhance customer experience.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Balanced cash register at end of shifts to ensure accuracy.
- Verified cash drawer amounts at the beginning of shifts to maintain accurate financial records.
Education
High School Diploma -
Jurupa Valley High School
Jurupa Valley Ca06-2016
Skills
- Surveillance monitoring
- Access control
- Incident response
- Regulatory compliance
- Emergency procedures
- Report writing
- Conflict resolution
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Security Officer
ARIA Resort & Casino Las Vegas
03.2024 - Current
Soft Count Team Member
Ari a Resort and Casino
07.2023 - 03.2024
Shipping Processor
Victoria Secret
10.2022 - 07.2023
Housekeeping Room Attendant
Planet Hollywood
03.2019 - 05.2019
order management
Gildan Activewear
06.2016 - 12.2018
cashier
El Colima Authentic Mexican Restaurant
03.2015 - 08.2018
High School Diploma -
Jurupa Valley High School