Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Ashley N Clontz

Clinic Operations Supervisor
Springfield,Oregon

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity.

Overview

13
13
years of professional experience

Work History

Clinic Operations Supervisor

Peacehealth Medical Group – Neuroscience
Springfield, OR
04.2021 - Current
  • Manages daily workflow, performance, and productivity of over 25 direct reports
  • Prep agenda and run monthly staff/department meetings
  • Support the clinic manager in process improvement initiatives, gathering data for reports, report creation etc
  • Monitor level of supplies and inventory; order when necessary
  • 1:1 monthly meetings with direct reports and leadership
  • Professionally field and resolve patient complaints, concerns and feedback
  • Motivated and trained employees to maximize team productivity.

Referral Coordinator

Peacehealth Medical Group /Neurosurgery
Springfield, OR
04.2017 - 04.2021
  • Report out weekly on pending surgery authorizations via Excel spreadsheet
  • Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
  • Called insurance companies to get precertification and other benefits information on behalf of patients.
  • Coordinated with medical staff and patients to find cost-effective options for services.

Pre-Auth Specialist

Oregon Medical Group
Eugene, OR
02.2020 - 10.2020
  • Obtain insurance authorizations for orthopedic procedures, gynecological procedures, imaging for multiple specialties along with family practice and medications.
  • Followed document protocols to safeguard confidentiality of patient records.

Patient Access Representative

PeaceHealth Medical Group
Springfield, Oregon
10.2014 - 04.2017
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Facilitated communication between patients and various departments and staff.

Coder

Oregon Neurosurgery Specialists
Springfield, Oregon
03.2010 - 10.2014
  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
  • Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
  • Correctly coded and billed medical claims for various hospital and nursing facilities.
  • Performed billing and coding procedures for ambulance, emergency room, impatient and outpatient services.

Education

and Billing Diploma -

Certified Medical Billing & Coding Specialist - undefined

NCCT Pioneer Pacific College

High School Diploma - undefined

Springfield High School

Skills

Self-Motivated

undefined

Timeline

Clinic Operations Supervisor

Peacehealth Medical Group – Neuroscience
04.2021 - Current

Pre-Auth Specialist

Oregon Medical Group
02.2020 - 10.2020

Referral Coordinator

Peacehealth Medical Group /Neurosurgery
04.2017 - 04.2021

Patient Access Representative

PeaceHealth Medical Group
10.2014 - 04.2017

Coder

Oregon Neurosurgery Specialists
03.2010 - 10.2014

and Billing Diploma -

Certified Medical Billing & Coding Specialist - undefined

NCCT Pioneer Pacific College

High School Diploma - undefined

Springfield High School

Similar Profiles

CREATE PROFILE
Ashley N ClontzClinic Operations Supervisor