Ashley Baker
Certified Medical Assistant (CMA)
New Braunfels,TX
Summary
Compassionate and efficient Medical Assistant with a strong background in primary care, patient intake, injections, EHR documentation and assisting multiple providers in fast-paced clinical settings. Known for effective communication skills and dedication to improving patient satisfaction in diverse healthcare settings. Former CNA with over 5 years of patient experience supporting elderly, hospice, dementia, and rehabilitation patients. Skilled in Athena, Epic, Tebra, and WellSky systems with a strong commitment to compassionate patient care and clinical excellence.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Certified Medical Assistant
Christus Trinity Clinic
San Marcos, Texas
03.2025 - 03.2026
- Assisted in patient intake processes, ensuring accurate documentation using EHR and timely service delivery.
- Maintained cleanliness and organization of examination rooms, adhering to infection control protocols.
- Supported physicians during examinations by preparing necessary instruments and facilitating patient communication.
- Recorded vital signs and medical histories, contributing to comprehensive patient care plans using EHR.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Supported multiple providers in fast-paced primary care settings.
- Implemented process improvements that enhanced patient flow and reduced wait times in the clinic.
Medical Assistant Intern
Primary Care of Texas
New Braunfels, Texas
12.2024 - 01.2025
- Completed hands-on externship training in primary care environment.
- Assisted healthcare providers with patient examinations and documentation processes.
- Scheduled appointments and managed patient flow efficiently within clinic operations.
- Performed vital signs, injections, testing, and room preparation.
- Maintained accurate electronic health records using EHR systems for patient tracking.
- Prepared, administered and documented medications under direction of licensed medical provider.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
Certified Nursing Assistant
HomeWell Home Care
New Braunfels, Texas
09.2022 - 05.2024
- Provided compassionate in-home care for elderly and hospice patients.
- Assisted patients with mobility, hygiene, meal preparation, and daily activities.
- Monitored patients' conditions and communicated concerns to families/providers.
- Supported patients with Alzheimer's, Parkinson's disease, and dementia.
- Trained new staff on caregiving protocols and company policies, fostering a supportive environment.
- Provided emotional support to patients and families, promoting a compassionate care atmosphere.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Prevented pressure ulcer development through frequent turning, repositioning of patients, and diligent skin assessments.
Certified Nursing Assistant
Self Employed Services
Sisterdale, Texas
06.2017 - 07.2022
- Delivered individual home care services for long-term patients.
- Assisted with medication reminders, mobility, hygiene and compassion.
- Maintained accurate records and ensured patient comfort and safety.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Assisted with medication administration and monitoring vital signs for health stability.
- Advocated for clients.
Pharmacy Technician / Compounder
ValuMed Pharmacy
Fredericksburg, Texas
10.2015 - 12.2016
- Processed prescription and insurance claims, ensuring accurate billing and timely patient access to medications.
- Prepared compounded medications and blister packs to meet specific patient needs and enhance medication adherence.
- Assisted pharmacists with daily pharmacy operations.
- Assisted pharmacists with daily pharmacy operations, facilitating efficient workflow and improving customer service.
- Managed prescription fulfillment processes to ensure accuracy and efficiency in medication dispensing.
- Oversaw inventory management, including stock rotation and ordering of pharmaceutical supplies.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Education
CCMA - Medical Assistant
New Braunfels Medical Assistant School
New Braunfels, TX 05.2001 -
CNA - CNA
National CNA Certification Program
New Braunfels 05.2001 -
Skills
- Vital Signs & Patient Intake
- Venipuncture & Specimen Collection
- Injections (IM, ID, SC)
- EKG Administration
- Point-of-Care Testing
- Rapid Strep, Flu, COVID, UA, HCD Testing
- Preventive & Wellness Visits
- Ear Lavage, VIsion & Hearing Screening
- EHR/EMR Documentation (Epic, Athena, Tebra, WellSky)
- Medical terminology
- HIPAA compliance
Certification
CNA - Certified Nurse Assistant
Timeline
Certified Medical Assistant
Christus Trinity Clinic
03.2025 - 03.2026
Medical Assistant Intern
Primary Care of Texas
12.2024 - 01.2025
Certified Nursing Assistant
HomeWell Home Care
09.2022 - 05.2024
Certified Nursing Assistant
Self Employed Services
06.2017 - 07.2022
Pharmacy Technician / Compounder
ValuMed Pharmacy
10.2015 - 12.2016
CCMA - Medical Assistant
New Braunfels Medical Assistant School
05.2001 -
CNA - CNA
National CNA Certification Program
05.2001 -