ASHLEY RENEE SINGERMAN
San Fransisco,CA
Summary
Dedicated and versatile professional with extensive experience in customer service, childcare, personal assistance, and retail environments. Proven ability to build strong relationships, manage multiple tasks efficiently, and provide exceptional service. Known for excellent time management, interpersonal skills, and the ability to adapt quickly to new technologies and processes. Highly organized and detail-oriented, with a strong commitment to maintaining high standards of cleanliness and professionalism.
Overview
13
13
years of professional experience
Work History
Childcare Provider
Carolyn Larsen
05.2011 - Current
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Personal Assistant
Ryan Hanslip
09.2021 - 01.2023
- Developed excellent time management, interpersonal, and organizational skills.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Aided executive in personal tasks such as cleaning, pet sitting and running errands when needed.
- Provided research assistance on various projects, leading to informed decisions based on accurate information.
Spa Attendant
Hiatus Spa + Retreat
07.2020 - 06.2021
- Developed positive working relationships with team members through effective communication and collaboration strategies.
- Improved customer satisfaction by providing exceptional service and maintaining a clean, organized spa environment.
- Streamlined laundry operations to ensure constant supply of fresh linens, robes and sandals.
- Scheduled routine deep-cleaning tasks ensuring high standards of hygiene across all areas within the facility.
- Trained new employees in best practices for customer service, cleanliness, and product knowledge within the spa environment.
Sales Associate
Pink Victoria's Secret
11.2018 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Cashier and Candy Packer
See's Candies
02.2014 - 12.2015
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Arts - Communication Studies & Media Literacy
San Fransisco State University
San Fransisco, CA05.2024
Associate of Arts - Communication Studies
Santa Rosa Junior College
Santa Rosa, CA05.2022
Skills
- Critical Thinking and Problem Solving
- Customer Service
- Collaboration
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Multitasking and Organization
- Computer Skills
- Creativity
Timeline
Personal Assistant
Ryan Hanslip
09.2021 - 01.2023
Spa Attendant
Hiatus Spa + Retreat
07.2020 - 06.2021
Sales Associate
Pink Victoria's Secret
11.2018 - 03.2019
Cashier and Candy Packer
See's Candies
02.2014 - 12.2015
Childcare Provider
Carolyn Larsen
05.2011 - Current
Bachelor of Arts - Communication Studies & Media Literacy
San Fransisco State University
Associate of Arts - Communication Studies
Santa Rosa Junior College
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