Enthusiastic team player with a versatile background in customer service and logistics. Known for effective communication and problem-solving skills, contributing to improved workflows and customer satisfaction. Eager to leverage experience to enhance team performance and service delivery.
Work History
Domino's Pizza
2 Years
Domino's Pizza | 08.2024 - Current
Provide friendly and professional customer service in a fast-paced environment
Process cash, credit/debit, and other forms of payment accurately.
Maintain a clean,organized, and sanitary area.
Restock ingredients,supplies, and other store materials as needed.
Address customer questions/concerns and work to resolve issues professionally.
Delivery Driver
5 Years 1 Month
FedEx | 01.2017 - 02.2022
Managed timely deliveries to optimize route efficiency and customer satisfaction.
Operated delivery vehicles in compliance with safety regulations and company policies.
Conducted regular vehicle inspections to ensure optimal performance and safety standards.
Trained new drivers on operational procedures and best delivery practices.
Customer Service Representative
2 Years
Amasons | 01.2014 - 01.2016
Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
Managed order processing, ensuring accuracy in transactions and timely deliveries.
Trained new team members on best practices for customer interaction and service protocols.
Developed process improvements to streamline workflow, reducing response times significantly.
Dispatcher
2 Years
Portable Sanitation | 01.2012 - 01.2014
Managed communication between drivers and clients to ensure timely service delivery.
Monitored fleet operations, addressing issues to maintain compliance with safety standards.
Implemented process improvements that enhanced operational workflows and reduced delays.
Coordinated daily sanitation service schedules for optimal route efficiency.