Ashli Bennett
Chicago,IL
Summary
Operations leader with a focus on strategic growth and experience in scaling multi-location service organizations. Demonstrated success in developing KPIs, labor forecasting, and leading cross-functional teams. Expertise in aligning organizational culture with business goals and building high-performing teams to achieve operational excellence. Currently pursuing an MBA to enhance business acumen and leadership capabilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Vice President
BLVD Vet
Chicago, IL
02.2025 - Current
- Oversee operations and HR strategy across five veterinary hospitals in Chicago.
- Lead a multi-level management team including Practice Managers, Medical Directors, and department leads (Marketing, Recruiting, Finance).
- Implement business KPIs, labor forecasting, and department-level budgeting.
- Drive culture alignment, leadership development, and performance reviews.
Operations Director
BLVD Vet
Chicago, IL
03.2022 - 01.2025
- Managed the operational performance of multiple hospital locations.
- Supported Practice Managers with staff scheduling, budgeting, and compliance.
- Managed Associate DVMs and Medical Directors.
- Led initiatives to streamline cross-location processes and drive consistency.
- Collaborated on strategic planning and business development projects.
Practice Manager
BLVD Vet
Chicago, IL
03.2019 - 02.2022
- Managed all staff scheduling, payroll, HR compliance, and inventory.
- Oversaw recruiting, onboarding, and staff development across clinical and front desk teams.
- Collaborated with Medical Directors to ensure alignment between operational goals and clinical standards.
- Implemented improved client communication workflows and employee engagement initiatives.
Technician Supervisor
BLVD Vet
Chicago, IL
06.2017 - 02.2019
- Led daily support staff operations and coordinated treatment flow and surgical assistance.
- Trained and mentored new veterinary technicians and assistants.
- Supported hospital leadership in developing SOPs and implementing new medical protocols.
Veterinary Technician
Munster Animal Hospital
Munster, IN
06.2014 - 05.2017
- Provided patient care and surgical support in a fast-paced general practice.
- Gained experience in anesthesia, dental procedures, radiology, and client education.
- Supported operational flow and communication between teams.
Education
Bachelor of Science - Veterinary Technology
Purdue University
West Lafayette, IN05.2014
Associate of Science - Veterinary Technology
Purdue University
West Lafayette, IN08.2013
Skills
- Operational strategy
- Labor forecasting
- KPI implementation
- Employee engagement
- Team leadership
- Staff development
- Regulatory compliance
- Business development
Certification
Registered Veterinary Technician, 25001912A, 02/14
Timeline
Vice President
BLVD Vet
02.2025 - Current
Operations Director
BLVD Vet
03.2022 - 01.2025
Practice Manager
BLVD Vet
03.2019 - 02.2022
Technician Supervisor
BLVD Vet
06.2017 - 02.2019
Veterinary Technician
Munster Animal Hospital
06.2014 - 05.2017
Bachelor of Science - Veterinary Technology
Purdue University
Associate of Science - Veterinary Technology
Purdue University
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