Dedicated professional seeking a position in an inclusive work environment that values continuous learning
Overview
17
17
years of professional experience
Work History
Pet Specialist, Hotel Leader, Salon Manager
Petsmart Petshotel
Phoenix, AZ
07.2017 - Current
Skills: I help maintain a safe work environment, help take care of dogs and cats in the hotel, making sure the dogs do not get into any fights, and if one starts to occur, I help make sure that the fight does not happen by separating the animals that are involved.
I also work the front desk and maintain a clean and friendly workplace.
Developed and implemented customer service standards for the grooming salon.
Conducted regular staff meetings to ensure team was up-to-date on new products, services, and policies.
Managed daily operations of the grooming salon including scheduling appointments, ordering supplies, and managing employees.
Maintained records of customer purchases and appointment information in order to maximize client satisfaction.
Trained new employees in proper techniques for providing quality pet care services.
Assisted in developing marketing strategies to promote the business through social media campaigns, email blasts, advertising campaigns.
Monitored inventory levels of shampoo, conditioner, nail clippers, brushes, ensuring adequate stock is available at all times.
Advised customers on appropriate health care regimens based on breed type or individual needs of their pet.
Courtesy Associate
Fry's Electronics
Phoenix, AZ
01.2016 - 12.2017
Skills: was part of the Loss Prevention department, helped maintain a safe work place
I was the one who worked at the doors to check receipts to make sure that the customer left with all items and make sure that they got charged correctly
Stay at home mom
Round Mountain, NV
04.2013 - 01.2016
Skills: maintained a clean household, money management, was able to cook meals throughout the day for my family
Leach Pad Operator
Round Mountain Gold Corporation
Round Mountain, NV
06.2015 - 12.2015
Skills: maintained a safe work environment, built pipes to distribute cyanide solution to leach gold from the pads
Cashier, customer service, management, cook
Wendy's
Phoenix, AZ
01.2008 - 04.2013
Cashier, customer service, management, cook
Skills: fast paced environment, customer service, money management, organization skills, maintained a safe and clean work environment