Ashli Recasner
New Orleans,LA
Summary
Dynamic Senior Office Support Specialist with a proven track record at the Sewerage & Water Board of New Orleans, excelling in customer relations and effective communication. Enhanced customer satisfaction through proactive service and collaboration, consistently surpassing team goals while fostering strong relationships and providing reliable support. Skilled in multitasking and data entry.
Experienced administrative professional with strong focus on team collaboration and achieving results. Expertise in managing office operations, scheduling, and providing exceptional support to ensure smooth workflow. Known for reliability and adaptability to changing needs, with skills in communication, organization, and problem-solving. Prepared to make significant impact in fast-paced environment.
Office support professional prepared to bring organizational skills and administrative experience to new role. Contributed to efficient office operations through effective document management and task coordination. Highly reliable team player with proven ability to adapt to changing needs and prioritize tasks. Known for strong communication skills and attention to detail.
Overview
14
14
years of professional experience
Work History
Senior Office Support Specialist
Sewerage & Water Board of New Orleans
New Orleasns
01.2011 - 03.2025
- Increased customer satisfaction by providing professional and courteous service during phone calls, emails, and in-person interactions.
- Assisted with onboarding new employees by preparing orientation materials, scheduling training sessions, and providing ongoing support as needed.
- Supported team members with timely responses to inquiries and prompt resolution of issues, fostering a positive work environment.
- Assisted coworkers and staff members with special tasks on daily basis.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
High School Diploma -
Sarah T. Reed Senior High School
New Orleans, LA05-2004
Skills
- Customer relations
- Teamwork
- Multitasking and time management
- Teamwork and collaboration
- Customer service
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Telephone and email etiquette
- Active listening
- Effective communication
- Verbal and written communication
- Customer relations and communications
- Decision-making
- Relationship building
- Data entry
Timeline
Senior Office Support Specialist
Sewerage & Water Board of New Orleans
01.2011 - 03.2025
High School Diploma -
Sarah T. Reed Senior High School