Ashli Reed
Fairburn,GA
Summary
Dedicated Public Servant professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Manager/EMT-B
1st Class Ambulance
07.2021 - Current
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Maintained optimal ambulance readiness by regularly inspecting vehicles for cleanliness, functionality, and proper stock levels.
- Boosted patient satisfaction through compassionate communication and empathetic care during crises.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Assisted with lifting and moving patients.
- Handled patient transfers from one medical facility to another.
- Followed all safety protocols and took necessary precautions while providing care.
- Observed patient behavior to report changes to medical personnel.
Transit Police Officer
MARTA
11.2018 - 07.2021
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Checked vehicle equipment for proper functioning prior to use.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
Firefighter/Advanced/EMT (Records Manager Assignment)
City Of Chattanooga
05.2017 - 11.2018
- Meeting legal obligations for the creation and retention of paper and electronic responses
- Maintaining operational efficiency by controlling the volume of records created and stored
- Providing efficient access to the right information
- Identifying those records to be preserved for historical and research purposes
- Manage both internal and external request for information
- Oversee the management of electronic and paper-based information
- Serves as system Administrator of Records Management System.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Firefighter/Advanced EMT
City Of Chattanooga
11.2011 - 11.2018
- Prevents fire damage by conducting inspections for hazards
- Minimizes fire damage by responding to alarms, driving and operating equipment, combat and extinguish fires; rescuing and reviving people
- Provide emergency medical care within scope of practice
- Participate in training, classes and drills in firefighting, emergency medical care disaster response and specialized rescue
- Provide quick and immediate response to emergency calls
- Participated in public educational activities within local communities on preventing fires
- Contributes to team effort by accomplishing related results as needed.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
- Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
Education
Bachelor of Science in Criminal Justice - Federal and Government Authority
Miles College
Birmingham, AL05.2008
Skills
- Fire rescue
- First Aid
- EMT-B
- CPR Instructor
- Microsoft Office
- Good communication and interpersonal skills
- Excellent research and organizational skills
- Commitment to professional development
- Analytical Mind
- Problem-Solving
- Team Leadership
- Customer Service
Certification
- Licensed EMT-B - 12 years
- Certified CPR Instructor, American Heart Association - 2.5 years
CPR Instructor
Facilitating video presentations, instructor lectures, skills demonstrations, testing students, answering questions and completing post-course rosters/paperwork.
Timeline
Operations Manager/EMT-B
1st Class Ambulance
07.2021 - Current
Transit Police Officer
MARTA
11.2018 - 07.2021
Firefighter/Advanced/EMT (Records Manager Assignment)
City Of Chattanooga
05.2017 - 11.2018
Firefighter/Advanced EMT
City Of Chattanooga
11.2011 - 11.2018
Bachelor of Science in Criminal Justice - Federal and Government Authority
Miles College