Ashlie Ansley
Alva
Summary
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Customer service professional with strong focus on team collaboration and achieving results. Demonstrates effective communication, problem-solving, and conflict resolution skills. Adaptable and reliable with proven track record of leading teams through changing needs and challenges. Recognized for fostering supportive and productive work environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Anti Human Trafficking Advocate
One More Child
01.2023 - 03.2025
- Led advocacy initiatives to promote client rights and access to services.
- Developed strategic partnerships with community organizations to enhance resource availability.
- Conducted training sessions for staff on effective advocacy techniques and policies.
- Analyzed case data to identify trends and inform advocacy strategies.
- Collaborated with legal teams to ensure compliance with regulations affecting clients.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Facilitated workshops aimed at empowering clients through education and support resources.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
Supervisor at Great Wolf Lodge
Great Wolf Resorts
08.2023 - 01.2024
- Supervised daily operations, ensuring adherence to safety protocols and organizational standards.
- Trained and mentored staff on operational procedures, enhancing team performance and efficiency.
- Implemented process improvements to streamline workflows, reducing downtime and increasing productivity.
- Coordinated resource allocation, optimizing inventory management to meet operational demands effectively.
- Conducted performance evaluations, providing feedback that fostered professional growth among team members.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Resolved conflicts promptly, maintaining a positive work environment and promoting teamwork.
- Mentored junior managers, fostering professional development and leadership skills.
- Oversaw budget management, ensuring alignment with financial objectives and resource allocation.
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
CASE MANAGEMENT SPECIALIST
Light House Youth Services
10.2018 - 03.2020
- Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures.
- Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
- Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
- Created well-written, effective care plans appropriately matching needs of clients following standards and guidelines of funders, contractors and governmental regulations.
- Provided safety planning, crisis intervention and case management to clients.
DIRECTOR OF FOSTER CARE AND ADOPTION
The Bair Foundation
01.2017 - 11.2019
- Transported kids to mandated therapy, extracurricular activities and medical appointments.
- Reduced problem behaviors with positive reinforcement and supportive techniques.
- Supported education of children under care through consistent attendance to school and attentiveness to homework assignments.
- Helped reunify birth families through coordinated visitation strategies.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
OWNER/OPERATOR
Lash Spa Studio
07.2014 - 05.2017
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Managed large budgets, collaborating with other departments to eliminate redundancies.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
CASE MANAGER
Rowley And Rowley Communications
09.2010 - 12.2013
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Assisted families in need of assistance in helping their loved ones and themselves adapt to living with Alzheimer's and Dementia.
- Implemented different and unique interventions to improve quality of life of those suffering with Alzheimer's and Dementia.
CASE MANAGER INTERN
Residential Boys Group Home
09.2010 - 02.2011
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Provided support to social service clients in navigating available resources.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Monitored progress towards service plan goals.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
Education
Bachelor Of Social Work - Social Work
Miami Oxford University
Oxford, OH12.2013
Skills
- Regulatory Compliance
- Data Collection
- Admissions Processes
- Patient Communication
- Discharge Documentation
- Client Meetings
- Proficient in Software
- Written and Verbal Communication
- Community Outreach
- Resource management
- Customer service
- Active listening
- Data entry
- Problem resolution
- Customer relations
- Relationship building
- Critical thinking
LANGUAGES
ASL
Professional Working
Websites
Awards
Honoree of [Honor Name]
Certification
- Continued Education Trainings
- CPR and First Aid
Timeline
Supervisor at Great Wolf Lodge
Great Wolf Resorts
08.2023 - 01.2024
Anti Human Trafficking Advocate
One More Child
01.2023 - 03.2025
CASE MANAGEMENT SPECIALIST
Light House Youth Services
10.2018 - 03.2020
DIRECTOR OF FOSTER CARE AND ADOPTION
The Bair Foundation
01.2017 - 11.2019
OWNER/OPERATOR
Lash Spa Studio
07.2014 - 05.2017
CASE MANAGER
Rowley And Rowley Communications
09.2010 - 12.2013
CASE MANAGER INTERN
Residential Boys Group Home
09.2010 - 02.2011
Bachelor Of Social Work - Social Work
Miami Oxford University
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