Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Donovan Reese

Las Vegas,NV

Summary

Dedicated representative offering excellent communication, listening and problem-solving skills. Able to drive positive customer experiences by promoting customer-centric behaviors and actions, evaluating customer needs and implementing product and service solutions to enhance customer loyalty. Self-motivated and dependable and capable of achieving high performance with minimal supervision.

Mechanical professional with extensive hands-on experience in vehicle repair and maintenance. Proven ability to diagnose and resolve mechanical issues efficiently while adhering to high standards of quality and safety. Collaborative team player known for reliability and ability to adapt to changing repair needs, offering expertise in engine diagnostics, brake systems, and electrical repairs.

Overview

11
11
years of professional experience

Work History

Mechanic

Hertz
Las Vegas, NV
02.2024 - Current
  • Diagnosed and repaired vehicle issues to ensure optimal performance and safety standards.
  • Conducted routine maintenance checks, enhancing vehicle reliability and customer satisfaction.
  • Utilized diagnostic tools to identify mechanical problems, improving repair accuracy.
  • Collaborated with team members to streamline repair processes, reducing turnaround time.

Certified Seasonal Installation Technician

Vivint
Las Vegas, Nevada
10.2019 - 08.2021
  • Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 30% annually
  • Installed home and commercial business security systems.
  • Maintained personal inventory with minimal supervision.

Crew Member/Cook

McDonald's
Overton, NV
04.2015 - 04.2019
  • Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the establishment.
  • Maintained inventory and created organized list of needed items.
  • Greeted customers to ensure satisfaction and retention.

Education

Moapa Valley Highschool
Moapa Valley, Nevada
05-2019

Skills

  • Customer service
  • Communication skills
  • Time management
  • Microsoft excel
  • Computer literacy
  • Leadership
  • Maintenance and repairs
  • Hand and power tools

Languages

English

Timeline

Mechanic

Hertz
02.2024 - Current

Certified Seasonal Installation Technician

Vivint
10.2019 - 08.2021

Crew Member/Cook

McDonald's
04.2015 - 04.2019

Moapa Valley Highschool