Ashlie Hernandez

Santa Maria

Summary

Proactive and customer-focused, I excelled at My Place Coffee, Juice & More by creating a seasonal beverage menu that significantly boosted sales. Renowned for my time management and friendly demeanor, I effectively resolved customer complaints, enhancing loyalty. My attention to detail ensured a safe, clean environment, showcasing my ability to adapt and creatively contribute to team success.

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Overview

year of professional experience

Work History

Barista

My Place Coffee, Juice & More

09.2023 - 11.2024

Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Created seasonal beverage menu, driving increased interest and sales during holiday periods.
Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

High School Diploma -

Allan Hancock College, Santa Maria, CA

06-2023

Skills

Time management
Friendly and outgoing
Attention to detail
Team player

Opening and closing duties
Adaptive and creative
Safe food handling
Stocking supplies and retail products

Languages

English

Professional Working

Spanish

Professional Working

Timeline

Barista - My Place Coffee, Juice & More

09.2023 - 11.2024

Allan Hancock College - High School Diploma,