
Highly organized and detail-oriented administrative professional with over six years of experience supporting office operations, coordinating schedules, maintaining confidential records, and providing exceptional customer service in fast-paced clinical and professional environments. Skilled at maintaining confidential information, accurate data entry and documentation, managing administrative processes, coordinating programs and events, training staff, and supporting organizational objectives through strong communication and organizational skills. Recognized for accuracy, professionalism, discretion, a strong work ethic and the ability to manage multiple priorities.
• Coordinate daily administrative operations for a busy clinical practice
• Manage appointment scheduling, provider calendars, patient communications, and front-office workflows.
• Maintain confidential electronic and paper records with a high degree of accuracy and discretion.
• Train new staff members regarding scheduling systems, administrative procedures, and office protocols.
• Assisted with implementation of an electronic scheduling and documentation platform, providing technical support and training to staff.
• Coordinate inventory management and operational support functions.
• Serve as a primary point of contact for patients and practitioners while providing exceptional customer service.
Ahimsa Yoga Studio | Work-Study
Oak Park, IL
2019 – Present
Chicago Green Homes Program | Team Member
Chicago, IL
Jun 2009 - Nov 2011