Summary
Overview
Work History
Education
Skills
Community Involvement
Timeline
Generic

Ashlie Langan

Oak Park,IL

Summary

Highly organized and detail-oriented administrative professional with over six years of experience supporting office operations, coordinating schedules, maintaining confidential records, and providing exceptional customer service in fast-paced clinical and professional environments. Skilled at maintaining confidential information, accurate data entry and documentation, managing administrative processes, coordinating programs and events, training staff, and supporting organizational objectives through strong communication and organizational skills. Recognized for accuracy, professionalism, discretion, a strong work ethic and the ability to manage multiple priorities.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Harmony Health, Inc
Chicago, IL
05.2020 - Current

• Coordinate daily administrative operations for a busy clinical practice

• Manage appointment scheduling, provider calendars, patient communications, and front-office workflows.

• Maintain confidential electronic and paper records with a high degree of accuracy and discretion.

• Train new staff members regarding scheduling systems, administrative procedures, and office protocols.

• Assisted with implementation of an electronic scheduling and documentation platform, providing technical support and training to staff.

• Coordinate inventory management and operational support functions.

• Serve as a primary point of contact for patients and practitioners while providing exceptional customer service.

Retail Associate

Seventh Sense
Oak Brook, IL
09.2019 - 03.2020
  • Delivered customer service and product education in a retail environment.
  • Managed transactions, inventory, and merchandising activities.
  • Consistently met performance and sales goals

Receptionist

Equilibrium Energy + Education
Chicago, IL
09.2019 - 03.2020
  • Scheduled appointments and managed practitioners' calendars to optimize client flow.
  • Provided assistance to visitors and patients while creating a positive and serene experience.
  • Processed transactions and addressed customer inquiries, enhancing overall administrative support.
  • Maintained an organized space and ensured smooth daily operations
  • Coordinated daily operations ensuring efficient service delivery.

Administrative Coordinator

NELSON
Chicago, IL
03.2017 - 04.2019
  • Provided administrative support for a corporate architecture and interior design team.
  • Coordinated meetings, vendor and CEU presentations, and internal events to facilitate communication and collaboration.
  • Maintained organizational materials and supported project documentation to ensure accessibility and compliance.
  • Collaborated with internal teams and external vendors to support architectural product needs and project deadlines.
  • Managed and organized resource and design library.
  • Managed office supply orders to maintain adequate inventory and support uninterrupted operations.
  • Assisted with onboarding of new employees by providing information packets and training materials.
  • Provided assistance during special projects or events.

Education

Bachelor of Fine Arts - Interior Design

Harrington College of Design
Chicago, IL
01-2008

Doctor of Acupuncture & Chinese Herbal Medicine -

Pacific College of Health & Science
Chicago, IL
06-2026

Skills

  • Administrative operations & scheduling
  • Records management
  • Workflow coordination
  • Data entry
  • Policy and procedure adherence
  • Microsoft Suite
  • Training support
  • Inventory Management
  • Customer Service
  • Training & Onboarding
  • Attention to detail
  • Written and verbal communication
  • Confidential information handling

Community Involvement

Ahimsa Yoga Studio | Work-Study

Oak Park, IL
2019 – Present

Chicago Green Homes Program | Team Member

Chicago, IL

Jun 2009 - Nov 2011

Timeline

Administrative Assistant

Harmony Health, Inc
05.2020 - Current

Retail Associate

Seventh Sense
09.2019 - 03.2020

Receptionist

Equilibrium Energy + Education
09.2019 - 03.2020

Administrative Coordinator

NELSON
03.2017 - 04.2019

Bachelor of Fine Arts - Interior Design

Harrington College of Design

Doctor of Acupuncture & Chinese Herbal Medicine -

Pacific College of Health & Science
Ashlie Langan