Ashlie Romero
Santa Fe,NM
Summary
Responsible Mixologist skilled at making custom drinks and maximizing business revenues with top-notch service. Works well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Hospitable Mixologist committed to maximizing customer satisfaction and beverage sales. Talented in re-imagining classic cocktails and providing new culinary spin on drinks. Background in Barrel aged cocktails, clarified cocktails, fat washing and house made schrubs. Expertise in housekeeping and bar maintenance.
Overview
6
6
years of professional experience
Work History
Lead Bartender
Market Steer Steakhouse
Santa Fe, NM
07.2024 - Current
- Managed a team of three bartenders, providing guidance and support to ensure efficient operations.
- Developed and implemented new cocktail menu, resulting in an increase in sales.
- Created signature cocktails that became top sellers, contributing to overall revenue growth.
- Trained new bartenders on drink recipes, proper techniques and custer service standards.
- Ensured compliance with all health and safety regulations regarding food handling and alcohol service.
- Collaborated with the kitchen staff to coordinate food and beverage orders for seamless service delivery.
- Implemented cost-saving measures such as portion control and waster reduction strategies.
- Provided exceptional customer service by promptly addressing any concerns or issues raised by patrons.
- Conducted monthly meetings with the bar staff to discuss performance goals, provide feedback, and recognize outstanding achievements.
- Utilized POS system efficiently for accurate order processing and payment transactions.
Bartender
Inn Of The Anasazi Hotel
Santa Fe, NM
03.2023 - 05.2024
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
Kept track of all orders made by customers and communicated them promptly to kitchen staff. - Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking. Cleansed glasses with sanitizing solution after each use.
- Resolved customer complaints in a professional manner.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Attended regular training sessions to stay updated on new products or trends.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Kept track of bar tabs and transferred open tabs to dinning area for wait staff.
- Planned and coordinated special events to boost customer numbers and profits.
- Stayed up to date on latest mixology trends, bar equipment and sanitation standards.
Bartender
El Nido
Tesuque, NM
01.2022 - 05.2023
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils and equipment.
Lead Bartender
Secreto Lounge/ Heritage
Santa Fe, NM
02.2020 - 05.2020
- Greeted customers, asked questions to determine their needs and provided helpful advice.
- Observed customer service standards such as product knowledge and checkout procedures.
- Created cocktails for the menu.
Education
High School Diploma -
Santa Fe High
Santa Fe, NM05-2011
Skills
- Customer service
- Staff management
- Suggestive selling
- Inventory
Timeline
Lead Bartender
Market Steer Steakhouse
07.2024 - Current
Bartender
Inn Of The Anasazi Hotel
03.2023 - 05.2024
Bartender
El Nido
01.2022 - 05.2023
Lead Bartender
Secreto Lounge/ Heritage
02.2020 - 05.2020
High School Diploma -
Santa Fe High