ASHLIE STARK
Bartender/Server
Bluffdale,UT
Summary
Managed high volume food and beverage service operations, fostering customer satisfaction through strong leadership and accurate inventory oversight.
Overview
18
18
years of professional experience
1
1
Serve safe UT food handlers card
1
1
TipsnSips UT alcohol permit
Work History
Bartender/Server
Buffalo Wild Wings
07.2024 - 02.2026
- Streamlined drink service operations, maintaining precision and speed during busy periods.
- Demonstrated proficiency in creating complex mixed beverages, effectively addressing a wide range of customer preferences.
- Administered payment processing functions through POS systems, focusing on precision and operational efficiency.
- Addressed patron concerns promptly and effectively, resolving issues and ensuring customer satisfaction, demonstrating strong interpersonal and problem-solving abilities.
- Managed fast-paced bar operations seamlessly, coordinating tasks and prioritizing responsibilities to maintain smooth workflow and optimal service delivery.
- Maintained impeccable bar area cleanliness standards, adhering to hygiene regulations and creating a welcoming atmosphere for patrons.
- Guided and mentored new serving staff members through comprehensive training, imparting best practices and ensuring consistent service quality.
Lead Bartender/Server
Wildfin American Grill
01.2022 - 07.2024
- Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
- Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Assisted with inventorying beverage stock and bar supplies.
Assistant Manager/Lead Bartender and Server
La Comida Mexican Kitchen And Cocktails
04.2008 - 01.2022
- Enhanced customer loyalty through outstanding service to drive repeat business.
- Monitored and analyzed cash intake and deposit records to ensure precision and reduce errors.
- Executed regular inventory counts to ensure accurate stock levels and address discrepancies.
- Delivered personalized support to customers to enhance satisfaction and align with consumer trends.
- Managed day-to-day operations to fulfill performance quality and service expectations effectively.
- Conducted performance evaluations and provided constructive feedback to employees.
- Defined clear targets and objectives and communicated to other team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Managed personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
High School Diploma - Business Administration And Management
Centennial High School
Las Vegas, NV08.2002
Real Estate
Nevada School Of Realty
Las Vegas, NV09.2008
Skills
Executed high-volume bar and table service operations to enhance customer experience
Assisted in crafting cocktails and enhancing drink knowledge Supported team members in delivering exceptional beverage experiences Contributed to maintaining a well-organized bar environment
Delivered prompt and courteous customer service to enhance client satisfaction
Assisted in processing transactions and managing cash flow Supported team members in maintaining accurate point-of-sale operations Contributed to a positive customer experience through efficient service
Assisted in managing inventory levels and placing orders to maintain stock availability Supported team members in tracking inventory movements and ensuring timely order fulfillment Contributed to maintaining accurate records of inventory transactions
Facilitated team training sessions to enhance skills and knowledge Supported team members in achieving project goals through effective leadership Assisted in developing training materials to improve team performance
Assisted customers in identifying additional products to enhance their purchases Supported sales teams in implementing effective upselling strategies Contributed to achieving sales targets through proactive customer engagement
Maintained cleanliness standards in service areas Supported safe alcohol service practices Assisted in training staff on hygiene protocols
Facilitated comprehensive training programs for staff development
Facilitated scheduling coordination to optimize team availability and resource allocation
Assisted in creating product presentations to effectively communicate features and benefits Supported team members in preparing visual aids and materials for client meetings Collaborated with colleagues to gather feedback and improve presentation quality
Assisted in maintaining compliance with health and safety regulations Supported teams in identifying potential hazards and implementing safety measures Contributed to training sessions on health and safety protocols
Executed point-of-sale system operations to ensure seamless transaction processing
Assisted in executing promotional campaigns to boost product visibility Supported sales teams in achieving targets through effective marketing strategies Collaborated with colleagues to enhance customer engagement during promotional events
Ensured adherence to ServSafe compliance standards across food service operations
Conducted comprehensive performance monitoring to ensure operational efficiency
Certification
- UT Alcohol Server Permit
- UT Food Handlers Permit
- NV Alcohol Server Permit
- NV Food Handlers Permit
- Bloodborne Pathogens Certification
- NV Gaming Permit
- NV Server Training Permit
- Nevada Realtor
- Completed
Timeline
Bartender/Server
Buffalo Wild Wings
07.2024 - 02.2026
Lead Bartender/Server
Wildfin American Grill
01.2022 - 07.2024
Assistant Manager/Lead Bartender and Server
La Comida Mexican Kitchen And Cocktails
04.2008 - 01.2022
High School Diploma - Business Administration And Management
Centennial High School
Real Estate
Nevada School Of Realty