Summary
Overview
Work History
Education
Skills
Timeline
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Ashlihn Howell

Celina

Summary

Dynamic and detail-oriented professional with experience at McDonald's, excelling in team leadership and employee development. Proven ability to manage time effectively while maintaining quality control in fast-paced environments. Friendly and adaptive, I foster positive customer interactions and consistently deliver exceptional service, contributing to increased customer satisfaction and repeat business.

Overview

6
6
years of professional experience

Work History

Barista

Winans Chocolate & Coffees
10.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Cook

Casa Rodriguez
06.2023 - 04.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Manager in Charge

McDonald's
03.2019 - 11.2022
  • Created a positive work environment by fostering open communication and encouraging employee development opportunities.
  • Oversaw hiring process, selecting top talent that contributed significantly to company growth and success.
  • Delivered consistent results by setting clear expectations for team members, regularly reviewing performance metrics, and providing the necessary support to ensure goals were met or exceeded.

Education

High School Diploma -

Celina High School
Celina
05-2017

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Opening and closing duties
  • Adaptive and creative
  • Quality control

Timeline

Barista

Winans Chocolate & Coffees
10.2024 - Current

Cook

Casa Rodriguez
06.2023 - 04.2024

Manager in Charge

McDonald's
03.2019 - 11.2022

High School Diploma -

Celina High School

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Ashlihn Howell