Ashlihn Howell
Celina
Summary
Dynamic and detail-oriented professional with experience at McDonald's, excelling in team leadership and employee development. Proven ability to manage time effectively while maintaining quality control in fast-paced environments. Friendly and adaptive, I foster positive customer interactions and consistently deliver exceptional service, contributing to increased customer satisfaction and repeat business.
Overview
6
6
years of professional experience
Work History
Barista
Winans Chocolate & Coffees
Celina, OH
10.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Cook
Casa Rodriguez
Celina, OH
06.2023 - 04.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Manager in Charge
McDonald's
Coldwater, OH
03.2019 - 11.2022
- Created a positive work environment by fostering open communication and encouraging employee development opportunities.
- Oversaw hiring process, selecting top talent that contributed significantly to company growth and success.
- Delivered consistent results by setting clear expectations for team members, regularly reviewing performance metrics, and providing the necessary support to ensure goals were met or exceeded.
Education
High School Diploma -
Celina High School
Celina05-2017
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Adaptive and creative
- Quality control
Timeline
Barista
Winans Chocolate & Coffees
10.2024 - Current
Cook
Casa Rodriguez
06.2023 - 04.2024
Manager in Charge
McDonald's
03.2019 - 11.2022
High School Diploma -
Celina High School