Organized office management and administrative professional with an educational background in Psychology. Experienced in optimizing efficiency and service quality across various environments. Highly dependable, ethical and reliable. Able to blend advanced logical and interpersonal skills. Strong leader focused on encouragement and positively impacting the work place.
Overview
8
8
years of professional experience
Work History
Office Manager
Sine-tific Solutions Inc.
05.2018 - 04.2024
Prepared bills receivable, invoices and bank deposits.
Closely monitored accounts to post timely payments and resolve billing discrepancies.
Posted customer payments by recording cash, checks and credit card transactions.
Implemented and maintained web-based electronic system for credit card payments.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
Evaluated employee records and productivity to complete employee evaluations.
Maintained computer and physical filing systems.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Group Fitness Trainer
Fit Republic
05.2017 - 05.2018
Established classes to effectively match skill and learning levels of all participants.
Enhanced client experience by maintaining motivational and supportive culture.
Managed group fitness classes of up to 30 members.
Provided guidance and inspiration to class members and recommended additional fitness resources.
Server
Chili's Grill & Bar
03.2016 - 07.2017
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Education
Master of Science - Psychology
Arizona State University
Tempe, AZ
08.2023
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZ
06.2021
High School Diploma -
Los Banos High School
Los Banos, CA
06.2013
Skills
Judgment and Decision-Making
Personable
Administrative Support
Billing and Invoicing
AR/AP
Data Entry Documentation
Customer Service
Timeline
Office Manager
Sine-tific Solutions Inc.
05.2018 - 04.2024
Group Fitness Trainer
Fit Republic
05.2017 - 05.2018
Server
Chili's Grill & Bar
03.2016 - 07.2017
Master of Science - Psychology
Arizona State University
Bachelor of Arts - Psychology
Arizona State University
High School Diploma -
Los Banos High School
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