Ashly Castro-Diaz
Little Falls,NJ
Summary
Highly motivated and results-oriented professional with excellent communication, analytical, and organizational skills. Proven track record of exceeding targets and customer expectations. Experienced in providing analytical project and business process support to multiple operating companies. Skilled in analyzing contract terms, identifying risks, and ensuring compliance with utmost accuracy. Eager to support Data-dive Analytics in driving significant business decisions through critical data analysis and delivering impactful results.
Overview
4
4
years of professional experience
Work History
Analyst, Contract Validation & Analytics
JOHNSON & JOHNSON
02.2024 - Current
- Verify that J&J and competitor product placement in formularies and medical guidelines complies with contract requirements
- Managed customer accounts ensuring that drugs and rebate validations are accurate
- Work together to resolve rebate disputes with clients and other J&J teams
- Assisted Senior Analyst with system functions and procedures to ensure the team's successful performance of PBM and MCO contracts
- Effectively scrubbed and analyze data in order to identify and recover $89 million rebate payments.
- Utilized the knowledge of the healthcare industry and its supply chain to ensure the accuracy of contracts
- Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
- Supported the team with various projects through Data. analysis, creating reports, and peer review
- Utilized Python and SQL scripts to automate routine data processing tasks, web scrape, and split data
Export Logistics Services Co-Op
JOHNSON & JOHNSON
01.2023 - 01.2024
- Facilitated seamless collaboration between Affiliate Planners and Analysts, ensuring effective communication channels and efficient workflow.
- Provided Monthly Scorecard and business process support to multiple Operating affiliates supported by Export Logistics Services
- Led cross-functional communication by presenting data-driven insights and facts, facilitating investigations, and prompt resolution of all process exceptions with utmost accuracy
- Contributed to the successful implementation of Invoice Report, carrying raw data from SAP reducing 30% of time in process.
- Played a key role in optimizing supply chain processes by identifying errors in work instructions and recommending process enhancements to lower the steps to a 50% with automation.
- Collaborated with stakeholders to develop and implement best practices, evaluating 10+ dashboards and developing KPI reports.
Office Assistant/Customer Service
ESSEX COUNTY COLLEGE
10.2020 - 06.2022
- Successfully multi-tasked in a fast-paced environment, providing bilingual customer support to the enrollment services call center, ensuring prompt and accurate resolution of inquiries and concerns
- Assisted 100+ daily incoming students with application requests, providing guidance and support throughout the enrollment process, resulting in increased student satisfaction and enrollment rates
- Maintained strict confidentiality while working in a regulated environment, effectively managing and safeguarding confidential documents to ensure compliance with privacy regulations.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Education
Bachelor of Science - International Business
NEW JERSEY CITY UNIVERSITY (NJCU)
Jersey City, NJ05.2023
Skills
- Contract Analysis
- Business Process Support
- Data visualization
- Documentation & Reporting
- Data Governance & Quality Assurance
- Lean methodologies (Yellow Belt Certification)
- Programming Skills (eg Python, SQL)
- FPX Training
- MS Excel, SAP, MS PowerPoint, MS Access and Power BI
- Team Collaboration and Leadership
Selected Highlights
- Strong problem-solving and analytical skills (both quantitative and qualitative)
- Ability to work well with others as a part of a team; self-motivated and capable of working independently as well.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Analyst, Contract Validation & Analytics
JOHNSON & JOHNSON
02.2024 - Current
Export Logistics Services Co-Op
JOHNSON & JOHNSON
01.2023 - 01.2024
Office Assistant/Customer Service
ESSEX COUNTY COLLEGE
10.2020 - 06.2022
Bachelor of Science - International Business
NEW JERSEY CITY UNIVERSITY (NJCU)