Ashly Isom
Rialto,CA
Summary
Proven Public Safety Officer with extensive experience at Yaamava Resort and Casino, adept in emergency response and critical thinking. Excelled in applying de-escalation strategies and first aid, significantly enhancing guest safety. Demonstrated exceptional teamwork and problem-solving abilities, contributing to efficient public safety operations and strategic planning.
Offering reliable and responsible attitude, ready to learn and grow in public safety environment. Brings understanding of safety protocols and ability to quickly learn new safety procedures. Ready to use and develop observation and communication skills in Public Safety Officer role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Public Safety Officer
Yaamava Resort and Casino
Highland, CA
09.2022 - Current
- Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
- Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
- Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees.
- Participated in ongoing training sessions to stay up-to-date on best practices in public safety operations and procedures.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Collaborated with law enforcement agencies to share intelligence, coordinate responses, and support investigations into criminal activity.
- Utilized conflict resolution skills to de-escalate tense situations involving disputes between community members.
- Prepared reports on public safety activities and initiatives, contributing to decision-making processes for resource allocation and strategic planning.
Public Safety Assistant
Yaamava Resort and Casino
Highland, CA
08.2020 - 09.2022
- Enhanced public safety by proactively patrolling assigned areas and identifying potential hazards.
Traffic Control Attendant
Yaamava Resort and Casino
Highland, CA
07.2019 - 05.2020
- Improved traffic flow by efficiently directing vehicles and pedestrians at construction sites and events.
- Optimized workflow by maintaining well-organized documentation related to daily tasks, equipment usage, and incident reports.
- Contributed to improved project timelines by coordinating closely with construction crews to minimize delays caused by traffic issues.
- Promoted pedestrian safety through vigilant monitoring of crosswalks and adherence to established procedures.
- Increased roadway efficiency by swiftly adapting to changing conditions, including weather-related disruptions or unexpected incidents.
- Reduced traffic congestion with skilled coordination of lane closures, detour routes, and temporary signage.
- Maintained clear communication with team members to ensure smooth collaboration during traffic control activities.
EVS Attendant
Yaamava Resort and Casino
Highland, CA
10.2017 - 07.2019
- Contributed to facility-wide sustainability initiatives by practicing energy-efficient cleaning methods and utilizing eco-friendly products when possible.
- Implemented waste management strategies that included sorting recyclables and properly disposing of hazardous materials according to established guidelines.
- Contributed to efficient operations by performing routine maintenance on cleaning equipment and reporting any necessary repairs.
- Participated in regular team meetings to discuss process improvements and share insights on effective cleaning techniques.
- Ensured guest satisfaction by promptly addressing any concerns or issues related to cleanliness or sanitation.
Education
High School Diploma -
Henry J. Kaiser
Fontana, CA05.2016
Skills
- De-escalation strategies
- First aid certified
- Report preparation
- Emergency response
- Safety regulations
- Integrity and ethics
- Firearms expertise
- Investigative skills
- Public safety
- Critical thinking
- Dispatch communication
- Decision-making
- Foot patrolling
- Report writing
- First aid
- Officer training
- Investigative reports
- Defensive tactics
- Search and seizure procedures
- Witness interviews
- Case report writing
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
Certification
CPR License, Firearm Permit, Guard card license, Pepper Gel license, POST report writing certification.
Timeline
Public Safety Officer
Yaamava Resort and Casino
09.2022 - Current
Public Safety Assistant
Yaamava Resort and Casino
08.2020 - 09.2022
Traffic Control Attendant
Yaamava Resort and Casino
07.2019 - 05.2020
EVS Attendant
Yaamava Resort and Casino
10.2017 - 07.2019
High School Diploma -
Henry J. Kaiser